Incomplete Fusing or Cold Offset
The Fuser temperature is set too low for the media loaded in the tray causing improper
fusing resulting in the toner rubbing off easily.
Initial Actions:
Perform Initial Actions from
Print Quality Troubleshooting Practices
Verify the correct media type is set at the printer’s Control Panel.
Areas of the Printer that Apply to Incomplete Fusing or Cold Offset
Fuser
Media Thickness Sensor
Troubleshooting Steps
Resolution
1. Remove the Fuser covers and inspect for debris between the rollers. Is there
dirt or debris wrapped around or on the Fuser rollers?
Yes – Replace the Fuser.
No - Go to Step 2.
2. Set the media type to the
next heaviest setting
than the type
loaded.
Did
this correct the problem?
Yes – Advise customer on
appropriate media type
selection.
No - Go to Step 3.
3. Print a test print and monitor the Fuser temperature with Service Diagnostics.
Is the temperature within its optimal range?
Yes – Replace the Fuser.
No - Replace in this order:
Engine Control Board / LVPS
Содержание C9800 Series
Страница 30: ...Step 3 Setting up the ES 1000 Spectrophotometer...
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Страница 75: ...Return the paper guide back into position and close the cover Carefully remove the jammed paper 4 3...
Страница 77: ...Close the side cover Carefully remove the jammed paper 4 3...
Страница 83: ...Close the top cover and ensure that it is latched 12...
Страница 86: ...In a similar manner check for and clear any jammed paper in the rear cover Remove any jammed paper 6 5...
Страница 87: ...Raise the front cover of the duplex unit Replace the two top covers 8 7...
Страница 88: ...Push the duplex unit back into position 9...