U S E R M A N U AL
W I N D W I N G
7
WARRANTY POLICY
GENERAL WARRANTY TERMS
Your North Warranty is subject to the following limitations:
1.
North warranties our products to be free from major defects in material or workmanship to the
original purchaser, for a period of 365 days* from the date of purchase. *Legal warranty period
may vary by country of purchase.
2.
This Warranty covers new products purchased ONLY from an authorized North centre, retailer,
distributor or our North online store.
3.
All Warranty claims must be accompanied by a copy of the original purchase receipt in which the
name of retailer and date of purchase must be clear and legible.
4.
Warranty is only valid when the product is used for its normal intended recreational use and will
not cover products used in teaching or rental operations unless this is an official North qualified
& affiliated school.
5.
North will make the final warranty determination, which may require inspection and/or photos
of the equipment which clearly show defects. If necessary, this information must be sent to your
point of purchase, or your
country’s North distributor,
postage prepaid.
6.
If North deems the product defective, the warranty only covers the repair or replacement of the
defective product. North will not be responsible for any costs, losses or damages incurred as a
result of the loss of use of this product.
7.
The Warranty does not cover damage caused by misuse, abuse, neglect or normal wear or tear
including, but not limited to: punctures, rigging with other than North components, damage due
to excessive sun exposure or hot temperatures such as inside an unventilated car, damage due
to the product being stored in temperatures exceeding 45 degrees Celsius, damage caused by
improper handling and storage, damage caused by use in waves or shore breaks, damage caused
by self-launching or self-landing damage caused by crashing the kite at high speed, damage
caused by the use of kickers, sliders or other such equipment or riding on anything other than
water, damage caused by using any inappropriate tools or any tool other than those specified
within the Installation Guides and User Manuals, damage caused by neglect of the care and
maintenance instructions provided within the Installation Guides and User Manuals.
8.
The Warranty does not cover board damage or breakage of any kind that is not caused by a
manufacturing or materials defect.
9.
This Warranty is void if any repair, change or modification has been made without authorization to
any part of the equipment. Install only genuine North spare parts, in accordance with instructions
or by an Authorised Service Centre. Incorrect installation and/or use of non-genuine parts will void
this warranty.
10.
The Warranty for any repaired or replaced equipment is good from the date of the original
purchase only.
11.
There are no warranties that extend beyond the warranties specified herein.
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