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Appendix B: Norstar Configuration Tips and Norstar Feature Compatibility
Set Up and Operation Guide
P0886600 Issue 1.0
Ringing lines and answer buttons
If two or more telephones have a ringing line appearance of the same incoming
telephone line, and one of these telephones is programed with the Call Forward All
Calls (CFAC) or Call Forward No Answer (CFNA) features, then all incoming calls
on the incoming telephone line are directed to the Personal Mailbox of the
programed telephone.
For example, if a marketing receptionist’s telephone has a ringing line appearance
of the marketing director’s telephone, and the receptionist’s telephone is call
forwarded to Norstar Voice Mail, then all incoming calls are immediately
transfered into the receptionist’s Personal Mailbox. This is also true if the
receptionist’s telephone is CFNA to Norstar Voice Mail and if the number of
specified rings on the receptionist’s telephone is fewer than the specified rings on
the marketing director’s telephone.
Note: CFAC and CFNA do not affect calls on a telephone’s non-ringing lines. For
example, if a receptionist’s telephone has a non-ringing appearance of
another telephone’s CO line, and the receptionist’s telephone is CFAC or
CFNA to Norstar Voice Mail, incoming calls on this line are not affected.
Ringing Answer Button
When one or more telephones have a Ringing Answer Button for another telephone,
and one of these is CFAC or CFNA to Norstar Voice Mail, all incoming calls will
be directed into the Personal Mailbox of the call forwarded telephone.
If two or more of these telephones are CFAC to Norstar Voice Mail, all calls will
be directed to the Personal Mailbox of the telephone that is connected to the lowest
numbered station port on the Norstar system.
Note: The Norstar CFAC and CFNA features do not affect calls on a telephone’s
non-ringing answer button. The Answer Button feature applies only to
Modular ICSs and Compact ICSs.
Using Call Forward All Calls (CFAC) and Call Forward No Answer
(CFNA)
When a mailbox owner does not want to take any calls for a period of time, their
telephone can be forwarded to their Personal Mailbox using the Norstar CFAC
feature. When forwarded, all calls to the mailbox owner’s DN are transfered
directly into their Personal Mailbox.
Содержание Voice Mail 4.0
Страница 16: ...2 Getting started Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 24: ...10 Introduction Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 30: ...16 Setting up Norstar Voice Mail Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 32: ...18 Automated Attendant Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 60: ...46 Mailboxes Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 61: ...P0886600 Issue 1 0 Set Up and Operation Guide ...
Страница 62: ...48 Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 74: ...60 Overview of Mailboxes Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 86: ...72 Special Mailboxes General Delivery and System Coordinator Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 130: ...116 Custom Call Routing CCR Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 152: ...138 Building Saving and Enabling a CCR Tree Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 165: ...P0886600 Issue 1 0 Set Up and Operation Guide Section V Norstar Voice Mail Manager ...
Страница 166: ...152 Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 172: ...158 Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 240: ...226 Appendix C Default Configuration Values Set Up and Operation Guide P0886600 Issue 1 0 ...
Страница 258: ...244 Index Norstar Voice Mail Set Up and Operation Guide ...