Norstar Voice Mail 4.0, Руководство по установке и эксплуатации

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Special Mailboxes: General Delivery and System Coordinator
Set Up and Operation Guide P0886600 Issue 1.0
The first time a mailbox is opened, the mailbox owner is asked to initialize the
mailbox by entering a password and recording a name in the Company Directory.
The Special Mailboxes are protected by a password that you establish. The
password for each mailbox is determined when you initialize the mailbox with
Norstar Voice Mail. For more information about mailbox passwords, refer to
"About the passwords" on page 92.
System Coordinator’s Mailbox
The System Coordinator’s Mailbox is reserved for the System Coordinator. It has
the ability to send Broadcast Messages to all User Mailboxes. The System
Coordinator’s Mailbox number and password sequence are used to access Feature
983 which allows, among other administrative activities, Mailbox registration.
Only the System Coordinator is able to access this mailbox. As System
Coordinator, remember to check for messages sent to this mailbox.
The System Coordinator Mailbox must be initialized before it can be used. Refer to
"Initializing the Mailboxes" on page 63.
The mailbox numbers used in this guide for the Special Mailboxes are the Norstar
Voice Mail default mailbox numbers based on a two digit DN length. The mailbox
number length is determined in the initial system set up. Mailbox numbers can
range from two to seven digits. For more information about the Norstar Voice Mail
defaults, refer to
"Appendix C: Default Configuration Values" on page 221.
General Delivery Mailbox
The General Delivery Mailbox is your company mailbox. Messages can be left here
for:
• employees who do not have their own mailbox
• no specific person
To ensure confidentiality, only the System Coordinator, Receptionist, or a
designated Operator should have the password for this mailbox.
The General Delivery Mailbox is used to store messages from callers when the
Operator is not available or from callers using a rotary dial telephone. The General
Delivery Mailbox has a default greeting, but you can replace this greeting with one
you record. For more information, refer to
"Recording the Mailbox greeting" on
page 65 in this section.
Messages left in the General Delivery Mailbox must be forwarded to the
appropriate mailbox. Only the System Coordinator, Receptionist or designated
Operator can access the messages in the General Delivery Mailbox.
We recommend assigning the General Delivery Mailbox number to the designated
Operator. For more information, refer to
"Setting up the Operator’s Mailbox" on
page 96.