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TROUBLE SHOOTING

Problem

Likely Solutions

TDMS displays

USB

detected / Not

Connected

and will

NOT synchronize with

T-Box XL™.

Unplug the USB Host lead, wait at least 10 seconds and re-insert whilst TDMS has

been launched and T-Box XL™ is displaying the Measure screen (Hot-Plug).

Ensure that you disconnect from USB correctly before removing the lead. Click on

‘Safely Remove Hardware’ in the bottom right hand corner of your desktop if this

option is available to you.

Data does not transfer

between T-Box XL™

and TDMS

After installing new T-Box XL™ software and perhaps TDMS software, if you

restore an earlier backup of TDMS and then take some new data on the T-Box

XL™, the data will NOT get transferred to TDMS when you

Connect

using active

sync or

Load

from USB stick.

You will have to use “

Reset Test Data Read Index

” before synchronizing or

loading from USB.

Certify option is

always greyed out

No valid COM port has been selected in Calibration Options.

NOTE: Newer laptop computers are not equipped with an RS232 port and

this option will always be greyed out.

In this case you can use an additional RS232 to USB converter. When you have

installed the driver on your computer, use the Device Manager to confirm which

COM port has been allocated to you converter. Select the same COM port (Serial

Port) in the TDMS Calibration Options.

Certify error message

If a message box appears with

Wrong Units – you have said they are N∙m but the

data is returning “1”,

this can be fixed by

removing Time and Date in the serial

output set up.

Searching for the

Work Id “none”

When searching for the Work Id “none”, you must enter the greater than & less

than arrows before and after i.e. <none>

Windows

Installation

A message box comes up after WMDC installation saying "USB Drivers were not

installed". This is Microsoft bug and the T-Box XL™ will synchronize with TDMS.

Takes a long time to

transfer Logging data.

It is much quicker to transfer logging data to TDMS via USB stick rather than

synchronizing with T-Box XL™.

“Add Tools” is greyed

out

Select a department in the left pane.

On preview cannot

zoom out

Press

SHIFT

on the keyboard to change

Cannot preview all

pages

Press

PAGE UP

PAGE DOWN

keyboard buttons.

Содержание T-Box 43236

Страница 1: ...OPERATOR S MANUAL TORQUE DATA MANAGEMENT SYSTEM TDMS FOR USE WITH TDMS SOFTWARE VERSION 4 0 X Part Number 34342 Issue 11 Original Instructions English...

Страница 2: ......

Страница 3: ...ize Department Customer 18 Send Department Customer Updates Now 18 Set Name Address for Department Customer 19 Adding a Tool to a Department Customer 20 Tools 21 Rename Tool 22 Change Tool Template 22...

Страница 4: ...alibrate via RS232 63 Conformance via RS232 65 Certificates 67 View Certificate 67 Delete Certificate 69 View Air Pressure Graph 70 Graphs 71 Options Menu 73 USB Synchronization Options 73 Change Cert...

Страница 5: ...TURES AND FUNCTIONS USB connection to Norbar T Box XL instrument for fast data transfer Data transfer between TDMS and T Box XL via a USB stick Norbar standard Tool Templates for N m lbf ft lbf in kgf...

Страница 6: ...ss Open Press Yes in the next message box Wait for The database has been restored message to appear press OK Note If Automatic Synchronization is turned on ticked in the Options menu turn it off un ti...

Страница 7: ...ve privileges to be able to install the software 3 Open SetupNorbarTDMS 4 0 X where X represents the latest software revision number 4 The instructions are based on a Windows 7 installation with notes...

Страница 8: ...hown Read and click I accept the agreement to proceed Click Next NOTE For 64 bit versions the destination location will be C Program Files x86 Norbar TDMS The destination location is shown Change loca...

Страница 9: ...f required and click Next NOTE For 64 bit versions the destination location will be C Program Files x86 Norbar TDMS The ready to install screen is shown Click Install If Windows Mobile Device Centre i...

Страница 10: ...XP If a newer version of ActiveSync is required the above message will be shown Click OK The ActiveSync Welcome screen is shown Click Next The ActiveSync License Agreement screen is shown Read then cl...

Страница 11: ...iveSync Customer Information screen is shown Enter User Name and Organisation Click Next The ActiveSync Ready to Install the Program screen is shown Click Install The ActiveSync setup is complete Clic...

Страница 12: ...urn Windows features on or off Internet access may be required for the computer to obtain the latest software updates 6 For Windows XP click restart the computer now Click Finish NOTE This screen may...

Страница 13: ...ed to different departments within an organisation The first level name can be changed for example to Customers so tools can be allocated to each customer The second level of the structure is tools th...

Страница 14: ...x XL on mains power 4 Wait until T Box XL is displaying the Measure screen 5 Wait for the connection message to appear on the T Box XL display 6 When TDMS connects to a T Box XL the bottom left of the...

Страница 15: ...Norbar instruments such as TTT TST Pro Test can be connected to TDMS with an RS232 interface cable part no 39264 The TruCheck Plus must use RS232 interface cable part no 39297 These cables are include...

Страница 16: ...the name departments represents the areas of use within a single factory For a Calibration laboratory environment the departments name could be changed to customers other names will suit different app...

Страница 17: ...t Customer 1 Right click Departments Customers icon to show the drop down menu 2 Select Add Department Add Customer from the drop down menu 3 Enter required Department Customer name or identification...

Страница 18: ...Department Rename Customer 1 Right click on the Department Customer to show the drop down menu 2 Select Rename Department Rename Customer 3 Enter new Department Customer name or identification and pr...

Страница 19: ...ght click on the Department Customer to show the drop down menu 2 Select Delete Department Delete Customer If a Department Customer has tools and data associated with it you will see the following mes...

Страница 20: ...received from to show the drop down menu 2 Click Synchronize Department Customer on the drop down Send Department Customer Updates Now Send Department Updates Now overwrites any Tools Tool Template d...

Страница 21: ...o one Department Customer If set the Name Address will appear on all calibration certificates created for a Tool in that Department Customer 1 Right click on the Department Customer to show the drop d...

Страница 22: ...e entered with a bar code reader not supplied 3 Choose a Tool Template from the drop down menu to assign to that tool 4 Select OK TIP Tools and their associated data can be moved between departments C...

Страница 23: ...21 TOOLS Expand the Departments Customers tree and right click on the required Tool and select the required option from the drop down menu Or select...

Страница 24: ...drop down menu 2 Select Rename Tool 3 Type in serial number and press Enter Change Tool Template 1 Right click the Tool in the left hand tree structure to show the drop down menu 2 Select Change Tool...

Страница 25: ...Right click the Tool in the left hand tree structure to show the drop down menu 2 Select Scrap Tool and the tool will appear greyed out 3 The tool will no longer be included in any lists e g Tools req...

Страница 26: ...24 Delete Tool 1 Right click the Tool in the left hand tree structure to show the drop down menu 2 Select Delete Tool to show the screen below 3 Select Yes No or Cancel...

Страница 27: ...Right click the Departments in the left hand tree structure to show the drop down menu 2 Select Find a Tool 3 Enter the Tool Serial Number and select OK 4 The Tool will be highlighted in the left han...

Страница 28: ...re to show the drop down menu 2 Select List Tools and the Tool List will be displayed in the right pane 3 The Tool List can be printed or copied Individual department Tool Lists can be produced by rig...

Страница 29: ...n the T Box XL for Calibration or Use and T Box XL will operate according to the settings for the Tool Template TIP To reduce the number of Tool Templates you have to scroll through on the T Box XL de...

Страница 30: ...e will be greyed out depending on which Tool Type is selected 7 Enter the Rated Capacity and torque units 8 Enter Lower Limit of Measurement Range in the same units as the tools rated capacity 9 Enter...

Страница 31: ...ired Only the number of values for the tool type will be available The value can be up to 3 decimal places i e 26 087 for ISO 6789 Other type Tool Templates These must be entered incrementing from the...

Страница 32: ...to Certificate tick box to add a setting to the certificate i e pressure This is greyed out for ISO 6789 Tool Types Enter Setting Units e g P S I Enter Default Setting Values for each Set Point The v...

Страница 33: ...or this model of tool if known or use Test Data see below This is a torque value in the same units as the tool This is greyed out and forced to a value of zero for Type I Class D and E and Type II Cla...

Страница 34: ...ue of brep from all results Max brep Shows the maximum value of brep from all of the results The Update to X XXX button is used to update the tools value of brep to the calculated mean value The Reset...

Страница 35: ...33 To view individual tests results double click on the test in the list This shows the readings taken during that test and the calculated uncertainty value for that individual test...

Страница 36: ...elect the Define menu then select Tool Templates or select 2 Right click the Tool Template to show the drop down menu then select Modify Template 3 Make changes see Add Tool Template section for more...

Страница 37: ...or select 2 Right click the Tool Template you wish to delete to show the drop down menu Select Delete Template 3 Select Yes No or Cancel 4 If a Tool Template has been assigned to a Tool you will see...

Страница 38: ...ust be in use when the test results are being taken 1 Select the Define menu then select Targets or select The targets are shown in the right hand pane NOTE To Modify or Delete a Target you need to ri...

Страница 39: ...on a target to show the drop down menu Select Add Target 3 Ensure the cursor is blinking in the Name entry box and Type required text 4 Select the Description entry box and enter the required text 5 S...

Страница 40: ...top signal 12 Select the Internal Snug Torque Trigger tick box if required Enabling Ticking this option allows the user to define a Torque value at which the Angle starts reading i e Torque followed b...

Страница 41: ...the Add Target section for more information 3 Make necessary changes then select OK Delete Target 1 Select the Define menu then select Targets or select Targets are shown in the right hand pane 2 Rig...

Страница 42: ...ducer to show the drop down menu 3 Select Add Transducer SMART transducers Fill in Serial Number Model Calibration Certificate No s Capacity Units Transducer Uncertainty Transducer Uncertainty Interva...

Страница 43: ...ers or select Transducers are shown in the right hand pane 2 Right click on a Transducer to show the drop down menu 3 Select Edit Transducer 4 The Edit Transducer screen is shown See Add Transducer se...

Страница 44: ...cer 1 Select the Define menu then select Transducers or select Transducers are shown in the right hand pane 2 Right click on a Transducer to show the drop down menu 3 Select Delete Transducer 4 Select...

Страница 45: ...rement Device 1 Select Define menu then select Measurement Devices or select Measurement devices are shown in the right hand pane 2 Right click on the Right Pane to show the drop down menu 3 Select Ad...

Страница 46: ...hand pane 2 Right click on a Measurement Device to show the drop down menu 3 Select Edit Measurement Device 4 The Edit Measurement Device screen is shown See Add Measurement Device section for more i...

Страница 47: ...45 4 Select Yes No or Cancel...

Страница 48: ...Process Control SPC can also be performed on the archived Work or Calibration data as well as the ability to view histograms of the archived data View Work ID Tests 1 Expand the tree structure under...

Страница 49: ...ID 1 Select Define menu then select List Tools for a Work ID 2 Enter the Work ID you are looking for select OK 3 Double click on the Work ID in the left hand tree structure to view the results or grap...

Страница 50: ...click on the last test The selected tests will be highlighted in blue as shown below 4 Right click on the highlighted results window in the right pane then right click to show the drop down menu Selec...

Страница 51: ...igma This indicates whether the process will produce units within tolerance If the process is centred on the nominal value then Cpk will have a value equal to Cp A negative value shows mean is outside...

Страница 52: ...e drop down menu 2 Select View Tests 3 Select the Tests to view a Histogram for by left clicking on the first test then hold down shift and left click on the last test 4 Right click on the test result...

Страница 53: ...these will appear at the top of the certificate The Quality Manager can be entered The Always show signature text on certificate will add Signature and an area to be signed The Laboratory Number can b...

Страница 54: ...value for the tool Select Warn on recalibration required at to set value for recalibration warning 5 Select the Text 1 tab Use Text 1 to Text 10 to enter extra details that will appear on the calibra...

Страница 55: ...bration required at within the Calibration Options 1 Select the Calibration menu then select List Tools requiring Recalibration 2 Select the tool in the right hand pane as shown below 3 Either right c...

Страница 56: ...n Data and no Certificate 1 Select the Calibration menu then select List Tools requiring Recalibration 2 Select the tool in the right hand pane as shown below 3 Double left click on a Tool to highligh...

Страница 57: ...reated 5 Select or enter an Inspector this must be entered 6 Enter Certificate Number if required 7 Enter the Temperature in degrees C that the calibration was performed this must be entered 8 Enter C...

Страница 58: ...K 11 Select the Equipment tab to review the calibration equipment used to perform the calibration Note Check the current certificate numbers are correct and that the uncertainty values are correct If...

Страница 59: ...been entered yet then press Cancel and enter the uncertainty values into the respective tool templates Uncertainty tab If the measurement device and transducers combined uncertainty values are too hi...

Страница 60: ...58 If the measurement system and temperature comply with ISO 6789 2 2017 the certificate will be generated...

Страница 61: ...SO Other tool type the respective tool templates uncertainty values under the Uncertainty tab are not needed so are greyed out If the tool was calibrated below 18 C or above 28 C the following message...

Страница 62: ...ate Conformance Declaration 5 Select or enter an Inspector this must be entered 6 Enter Certificate Number if required 7 Enter the Temperature in degrees C that the calibration was performed this must...

Страница 63: ...Select the Equipment tab to review the calibration equipment used to perform the conformance test Note Check the current certificate numbers are correct and that the uncertainty values are correct If...

Страница 64: ...rom it uncertainty interval value The tools maximum permissible relative deviation uses the Expected measurement error value under the Test tab of the tool template If this value is blank or is greate...

Страница 65: ...from the drop down or enter your own text 7 If the same tool has other calibration data to put on the same certificate press Select Results This feature allows clockwise anti clockwise as well as as...

Страница 66: ...reading can be deleted by pressing the Delete Last Reading button Continue taking readings until the calibration is complete 10 Press Create Certificate button Note Calibrate via RS232 can be used fo...

Страница 67: ...ered 6 Enter Certificate Text Choose either As Found or As Left from the drop down or enter your own text 7 If the same tool has other conformance data to put on the same certificate press Select Resu...

Страница 68: ...S232 Capture button Perform conformance test sending readings via RS232 A reading can be deleted by pressing the Delete Last Reading button Continue taking readings until the conformance test is compl...

Страница 69: ...y are all formatted differently and contain different information depending on their requirements An ISO6789 tool may contain ISO 6789 2017 certificates of calibration and or declarations of conforman...

Страница 70: ...of tool changes e g more data is collected and more accurate values are calculated later certificates of the same tool may use slightly different uncertainty values but a snap shot of the values used...

Страница 71: ...69 Delete Certificate 1 Find the tool in the left pane 2 Select certificate then select Delete Certificate from the right mouse button menu 3 Select Yes No or Cancel...

Страница 72: ...rtificate then right click to View Menu Select View P S I Graph TIP Only one air pressure graph can be created from each certificate If more than one graph is required then create separate certificate...

Страница 73: ...expand 4 Select graph then double left click right click to View Menu Select View Tests 5 Select result in right pane and right click to view menu Select View Graph or select icon 6 The graph is shown...

Страница 74: ...eed 8 The Print option will send the graph to a printer 9 The Copy to Clipboard option will send the graph to the clipboard 10 The Export Data option will allow the graphs raw data to be saved as a te...

Страница 75: ...o the T Box XL If Automatic Synchronization is turned Off Data is sent manually using Synchronize Now or Send Updates Now 4 Select Synchronize Now or select icon to a Send data from T Box XL to TDMS b...

Страница 76: ...g either USB synchronization or a USB stick Every piece of test data T Box XL stores has a unique ID in increasing values So that only the latest data is transferred TDMS only requests test values wit...

Страница 77: ...ols txt Stores the tools Transducers txt Stores the transducers not used by TDMS WARNING IT IS IMPORTANT THAT FILES ARE LOADED IN THE CORRECT SEQUENCE IF YOU HAVE CREATED A TOOL TOOL TEMPLATE OR TARGE...

Страница 78: ...76 Load Template File 1 Select Options then select Load Template File 2 Browse to the Template txt file then select Open...

Страница 79: ...77 Load Tools File 1 Select Options then select Load Tools File 2 Browse to the Tools txt file then select Open...

Страница 80: ...78 Load Targets File 1 Select Options then select Load Targets File 2 Browse to the Targets txt file then select Open...

Страница 81: ...79 Load Audit File 1 Select Options then select Load Audit File 2 Browse to the XXXXXXAudit txt file where XXXXXX is the T Box XL serial number and select Open...

Страница 82: ...Printer Margins To ensure compatibility with different printers where printouts of reports do not fit on the page 1 Select Options menu then select Set Printer Margins 2 Enter desired values then sel...

Страница 83: ...emplates are built into the TDMS software Should templates be lost deleted use this feature to restore the standard templates Select Database menu then Reload Standard Templates Select Yes to reload t...

Страница 84: ...ar for assistance 2 Connect T Box XL to computer using USB cable 3 In TDMS select Database and Update Application 4 Browse to the new application file 5 Select NorbarTTCE6 exe file click open The appl...

Страница 85: ...elect Copy to Clipboard to copy the data in the right hand pane so it is available and paste into another application such as Microsoft Excel or Word etc Print Select Print to print the right hand pan...

Страница 86: ...ortcut bar The software version number will be shown Click OK to cancel Click Database File to show where the TDMS database is stored The default location is NOTE For 64 bit versions this may be shown...

Страница 87: ...rement Devices Add Tool Calibrate Via RS232 Ctrl T Conformance Via RS232 Calibration Options Ctrl O Synchronise Now Send Updates Now View Statistics View Graph View Histogram Refresh F5 Copy All to Cl...

Страница 88: ...ped with an RS232 port and this option will always be greyed out In this case you can use an additional RS232 to USB converter When you have installed the driver on your computer use the Device Manage...

Страница 89: ...ertainty My Tools Database of the tools used Rated Capacity Tool maximum value SMART Transducer A transducer that holds its own calibration data INTELLIGENT Snug Torque Torque value to start measuring...

Страница 90: ...7 2279 Email inquiry norbar us NORBAR TORQUE TOOLS PTE LTD 194 Pandan Loop 07 20 Pantech Business Hub SINGAPORE 128383 Tel 65 6841 1371 Email enquires norbar sg NORBAR TORQUE TOOLS SHANGHAI LTD 7 F Bu...

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