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NFC troubleshooting
Introduction to NFC troubleshooting
The NFC HW block consists of NFC ASIC, antenna matching circuit, antenna and power supply decoupling
capacitors.
The testing is performed with Phoenix service SW. The menus used are Self Tests and Near Field
Communication.
The following problems can occur with the NFC hardware:
Symptom
Problem
Action
Repair solution
Unable to switch on NFC
on phone user interface
Open circuit solder joints or
component failure of NFC ASIC
Run self tests
Replacement of engine
PWB
NFC can be switched on
but communication does
not work
Problem with antenna
connection or matching
circuit
Run self tests
Replacement of B-
cover, chassis or engine
PWB
Phone can read tag but
Payment & Ticketing
feature does not work
Incorrect SIM card fitted (SIM
must contain secure element)
or faulty SWP interface
Perform
Single Wire
test
Replacement of SIM
connector or engine
PWB
Poor operating distance
Damaged antenna, poor
antenna connection or
transmitter power supply
problem
Run self tests
Replacement of B-cover
or chassis
NFC test coverage
The tests listed in the table below should be performed to verify whether NFC is functional. NFC should be
re-tested after repair.
Test
Test Coverage
Repair solution
Self Test: ST_NFC_TEST
NFC ASIC host interface including
I2C, IRQ and FW_RESET
Replacement of engine PWB
Self Test: ST_NFC_ANTENNA_TEST
Antenna matching circuit and
antenna
Replacement of antenna (B-
cover) or engine PWB
Near Field Communication Test:
Single Wire
SWP interface between NFC ASIC
and SIM
Replacement of SIM connector
or engine PWB
Near Field Communication Test:
Upgrade Firmware
Check and update NFC ASIC’s
firmware
The self tests run from Phoenix software are used for fault diagnosis.
If Phoenix software is not available, the functional tests with phone accessories are sufficient to verify the
functionality of NFC.
NFC self tests in Phoenix
Prerequisites
Note:
B-cover must be in place when executing the self tests.
RM-779
BB Troubleshooting and Manual Tuning Guide
Issue 1
COMPANY CONFIDENTIAL
Page 3 – 67
Copyright © 2011 Nokia. All rights reserved.
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