Neuralog NeuraJet17, Руководство пользователя

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NeuraJet17 User Guide
© 2014… Neuralog
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12 Appendix - Warranty
Seller warrants and represents the NeuraJet17 Printer (the “Printer”) furnished under this Agreement will
be free from failures due to defects in workmanship for a period of twelve (12) calendar months from the invoice
date, “Warranty Period”. Further, with respect to services supplied under this Agreement, Seller warrants and
represents any services furnished in connection with the Printer will be free from defects in workmanship for the
Warranty Period (collectively, with the warranty regarding the Printer, the “Warranty”). SELLER SPECIFICALLY
DISCLAIMS ANY AND ALL OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTIES, REGARDING THE PRINTER OR SUCH SERVICES. EXCEPT AS EXPRESSLY
PROVIDED ABOVE, THE PRINTER AND ACCOMPANYING WRITTEN MATERIALS ARE PROVIDED ‘AS
IS’
WITHOUT WARRANTY OF ANY KIND, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EVEN IF NEURALOG HAS BEEN
ADVISED OF THAT PURPOSE.
The Warranty shall be voided by any use of the Printer for purposes or in a manner other than normal
operation. This Warranty shall be non-assignable, non-transferable, and shall be valid only between Seller and
Buyer. Notwithstanding any provision to the contrary contained herein, and without intending to limit the generality
of the foregoing, the Warranty
does not cover: (1) any unit without a valid serial number; (2) any expendable parts
such as the printer cartridge; (3) page yield; (4) damage resulting from shipment, mishandling, misapplication, faulty
installation, incompatible network setup, improper maintenance, line power faults, products not supplied by
Neuralog, maladjustment of consumer controls, customer instruction, installation or set-up adjustments; (5) cosmetic
damage; (6) damage due to acts of God, accident, negligence, misuse or abuse; or (7) modification of the Printer by
anyone other than Seller Support. In the event Seller determines the failure to arise as a result of the breakdown of,
or wear and tear to, any part deemed expendable by the manufacturer, Buyer shall be required to bear the expense of
any repair or replacement of the Printer or the part. Buyer shall comply with all terms contained in the NeuraJet17
Operator’s Manual for normal printer operation.
In the event of breach of any of the foregoing warranties, Seller will, at its sole option or discretion, repair or
replace any part or parts of the Printer. Buyer’s sole remedy in the event of any breach of the foregoing warranties
shall be the repair or replacement of the Printer as provided for herein. Seller shall not be liable for any defects,
damages, claims, or injuries caused by, arising out of or related to, the Printer or the services provided in relation
thereto, except and only to the extent Seller may be liable for actual damages in an amount not to exceed the amount
Buyer paid for the Printer at the time of its original purchase. Under no circumstances, will Seller be liable for any
indirect, consequential, incidental, exemplary or other special damages arising out of or related to the Printer, its use,
its failure to operate and its related service. Such limitation on liability shall apply even if Seller has been advised of
the possibility of such damages.
In the event of non-performance of the Printer, and as Buyer’s remedy under the warranties provided for
herein, Buyer shall contact Seller by calling Seller’s Support Line at 1-281-240-2525, or by sending email to
Support@Neuralog.com . Seller will engage in troubleshooting related to the Printer based on Buyer’s report, and
may require Buyer provide additional information regarding product failure or make simple repairs.
In some cases, Seller may elect to undertake repair or replacement of the repair on-site. On-site support shall
include the provision of labor and travel expenses by Seller, and will be provided normally within eight (8) business
hours from the dispatch of a support team, but not more than 72 hours. On-site support will be provided during
normal business hours, and excluding normal holidays. On-site services provided by Seller during other than
normal business hours, if possible, will incur charges separate and exclusive from this Warranty to be paid by
Buyer.