Neuralog NeuraJet17, Руководство пользователя

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NeuraJet17 User Guide
© 2014… Neuralog
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Paper box is not directly behind the printer or the person loading the paper is not
directly behind the printer.
6.3.6 Paper fragment stuck in printer
A printer error may indicate there is something obstructing an internal paper sensor in
the printer. This usually means a paper fragment has torn off and is stuck in the printer.
If you see this jam, carefully remove the CFA and look for paper near the entrance of
the printer. If nothing is obvious and the Error message continues, contact Neuralog
support for help.
6.4 Blank pages at beginning of print
It is normal for the NeuraJet17 to have 2 blank pages at the beginning of each print.
These are necessary to protect the printhead.
6.5 Blank pages at end of print
NeuraJet17 may include a blank page at the end of each print. End pages are a
necessary part of producing prints that fold properly and start on the correct page.
6.6 Incorrect Configuration Problems
If the proper steps are not followed at printer setup, the following errors will occur.
6.6.1 Feed Unit Missing
If the Continuous Form Feed Unit is missing the printer will give this error. Turn the
printer OFF. Make sure the CFA is properly attached. Turn the printer ON. If the error
persists, contact Neuralog Support.
6.6.2 Ink Cartridge Missing
If this error is seen open the ink tank door and replace the ink. The error will identify
which ink cartridge to remove. The printer should return to its normal state as soon as
the ink is replaced. Contact Neuralog Support if the problem persists.
6.7 Printing is Very Slow
If the printer seems to be printing very slowly, for example, you see pauses during the
print, it is likely a print driver configuration issue. In some cases the print driver may be
creating large temporary files on your computer, causing your computer to run out of
memory. This problem is easily corrected. See
Section 2.10.3 Printing Preferences
Layout Panel to read about the printer driver configuration to alleviate this problem.
6.8 Continuous Form Attachment Problems
For any of the problems below observe the green LED on the CFA. This light will flash
each time it detects a paper mark on the continuous form paper. If the light does not
flash, it may be that the CFA is not detecting the paper marks. This can contribute to
loading or cutting problems. If this is the case, contact Neuralog support.