NEC MH110, Руководство администратора

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11-4 Troubleshooting Mobile Handset Problems
MH110/MH120 IP Wireless Telephone Setup and Administration Guide - Revision 1
DO NOT
POWER OFF
The Mobile Handset is in a critical
section of the software update.
None. Do not remove the battery or attempt to power off the phone
while this is displayed. Doing so may require the phone to be
returned to NEC to be recovered.
Duplicate IP The Mobile Handset has detected
another device with its same IP
address.
If using DHCP, check that the DHCP server is properly configured
to avoid duplicate addresses.
If using Static IP, check that the Mobile Handset was assigned a
unique address.
Erase Failed Download process failed to erase the
memory in the Mobile Handset.
Operation will retry but may eventually report the error “int. error:
0F” Power cycle the phone.
Erasing Memory Mobile Handset has determined that
a download should occur and is
erasing the current software from
memory.
None. When the progress bar fills the display line the erase
operation is complete.
Initializing … The is performing power on
initialization.
None. This is informational only.
Internal Err. # # The Mobile Handset has detected a
fault from which it cannot recover.
Record the error code so it can be reported.
Turn the Mobile Handset off then on again. If error persists, try
registering a different Mobile Handset to this telephone port. If
error still persists, contact NEC Technical Support and report the
error.
Network Busy All APs are full or busy. Try call again later.
No Host IP The Mobile Handset is configured for
“static IP” (as opposed to “use
DHCP”) and no valid host IP address
(the Mobile Handset’s IP address)
has been entered.
Enter a valid IP address in the configuration settings or change to
“use DHCP”.
No IP address Invalid IP. Check the IP address of the Mobile Handset and re-configure if
required.
No PBX Response The Mobile Handset tried to send a
message to the supported NEC VoIP
solution and failed to get a response.
Verify the supported NEC VoIP solution is operational and
connected to the network.
No SVP IP The Mobile Handset is configured for
“static IP” (as opposed to “use
DHCP”) and no valid SVP Server
address has been entered.
Enter a valid SVP Server IP address in the configuration
setting or change to “use DHCP.”
No SVP Response The SVP Server is not responding
to requests from the Mobile
Handset.
This may be caused by bad radio reception or a problem with the
SVP Server. The Mobile Handset will keep trying to fix the
problem for 20 seconds, and the message may clear by itself.
If it does not, the Mobile Handset will restart. Report this problem
to the system administrator if it keeps happening.
No SVPServer Mobile Handset can’t locate SVP
Server.
IP address configuration of SVP Server is wrong or missing.
SVP Server is not working. Check error status screen on SVP Server.
No LAN connection at the SVP
Server.
Verify SVP Server connection to LAN.
Messages Descriptions Actions