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FlashPoint™ LT BT-930 User’s Manual

Modifying Adapter Configuration  ................................................ 3-5
Locating an Adapter  ................................................................... 3-8
Resetting Factory Defaults  ......................................................... 3-9

SCSI Device Configuration .............................................................. 3-10

Chapter 4

Troubleshooting

Troubleshooting Guidelines ............................................................... 4-1

Check the Installation Procedures .............................................. 4-1
Verify Host Adapter Configuration Settings  ................................ 4-1
Check Device Driver Compatibility  ............................................. 4-2
Verify SCSI Device Configuration and Connectivity  ................... 4-2

Troubleshooting Startup .................................................................... 4-3

Questions & Answers

Appendix A

Small Computer System Interface (SCSI)

What kinds of terminators are there? .........................................A-3

What are SCSI Cables and Connectors? ..........................................A-4

Appendix B

Mylex Customer Support

Technical Support...............................................................................B-1
Product Support Record ....................................................................B-2

Содержание FlashPoint BT-930

Страница 1: ...d All contents of this manual are copyrighted by Mylex Corporation The information contained herein is the exclusive property of Mylex Corporation and shall not be copied transferred photocopied trans...

Страница 2: ...refore this statement may not apply to you Also you may have other rights which vary from jurisdiction to jurisdiction Information in this publication is subject to change without notice and does not...

Страница 3: ...l not occur in a particular installation If this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is en...

Страница 4: ...lowing Product Specification s EMC EN 50081 1 1992 EN 55022 1992 Class B EN 50082 1 1992 Generic Immunity EN 61000 4 2 1995 4kV CD 8kV AD EN 50140 1995 3 V m 80 1000 MHz 80 EN 61000 4 4 1995 0 5kV I O...

Страница 5: ...radio interference in which case the user may be required to take adequate measures Achtung Dieses ist ein Ger t der Funkst rgrenzwertklasse B In Wohnbereichen k nnen bei Betrieb dieses Ger tes Rundfu...

Страница 6: ...shown Press the Enter key Enter Press the key labeled Enter or Delete etc File Run Select the Run option from the pull down menu activated when the File menu pad is selected Note Supplementary inform...

Страница 7: ...M Support 2 3 Terminating SCSI Devices 2 3 Installing Your FlashPoint 2 4 Step 1 Prepare the host system and the adapter 2 4 Step 2 Install the adapter 2 5 Step 3 Install internal devices and cables 2...

Страница 8: ...ation Procedures 4 1 Verify Host Adapter Configuration Settings 4 1 Check Device Driver Compatibility 4 2 Verify SCSI Device Configuration and Connectivity 4 2 Troubleshooting Startup 4 3 Questions An...

Страница 9: ...SCSI peripheral devices Figure 1 1 The FlashPoint LT Host Adapter The FlashPoint adapter complies with PCI Specification Rev 2 1 operating at the maximum PCI local bus rate of 133 MBytes sec in 32 bit...

Страница 10: ...I 3 SCAM SCSI Configured Automatically ConLevels 1 and 2 protocols for SCSI ID assignment SCAM devices do not require manual SCSI ID assignment The FlashPoint adapter assigns a SCSI ID to the device a...

Страница 11: ...with a high density connector to connect the FlashPoint adapter to external devices A 50 pin flat ribbon cable to connect internal SCSI devices to the FlashPoint adapter included with adapter kit An o...

Страница 12: ...ains device drivers that support Multiple FlashPoint host adapters Up to seven SCSI peripheral devices hard drives etc per adapter Connectivity to SCSI tape drives magneto optical MO disk drives and C...

Страница 13: ...version of DOS can support Mylex also offers CDROM drivers for DOS and Windows If you are installing other types of devices under DOS and Windows such as a tape backup device or a scanner you will ne...

Страница 14: ...lashPoint Software User s Guide or third party device drivers if applicable Specifications Dimensions 5 x 3 2 Electrical Operating Voltage 5 0 25V Operating Current 6A Max Max Ripple Noise 100 mV and...

Страница 15: ...rd drive set up Unpacking Before handling the FlashPoint take precautions to avoid damage from electrostatic discharge either use a grounding strap or touch your a metal part of your computer chassis...

Страница 16: ...que SCSI ID ranging from 0 through 7 Most SCSI peripheral devices are shipped with a preassigned SCSI ID number Your FlashPoint is by default SCSI ID 7 If you need to change the SCSI ID for a peripher...

Страница 17: ...terminators installed or enabled Terminators which can be connected to either SCSI devices or SCSI cables are required for reliable operation of the SCSI bus Note Pass through cable terminators may n...

Страница 18: ...host system owner s manual remove the covers to open the case to gain access to the motherboard and expansion slots as shown in Figure 2 1 If the computer has been on wait a few minutes until the pow...

Страница 19: ...er Installation m Caution Make sure that the board is properly seated in the slot Step 3 Install internal devices and cables Internal devices require a 50 pin flat ribbon cable Use the ribbon cable in...

Страница 20: ...middle of the cable is terminated consult the owner s manual to find out how to disable termination Be sure each device has a unique SCSI ID assigned See Setting the SCSI Device ID on page 2 2 in thi...

Страница 21: ...4 Installing the Optional LED Cable Step 4 Install external devices and cables Figure 2 5 Installing External Devices and Cables External devices are connected using a 50 pin cable with a high density...

Страница 22: ...internal and external devices If more than two SCSI devices are connected in a SCSI daisy chain the FlashPoint adapter card is considered one device in the chain remove or disable the terminator resis...

Страница 23: ...Figure 2 7 Illegal configuration involves connecting the FlashPoint adapter in the middle of a SCSI ribbon cable The FlashPoint adapter must be connected at one end of the ribbon cable Figure 2 7 Ill...

Страница 24: ...lashPoint to all the devices in the daisy chain configuration including the length of the internal ribbon cable if it is used see Figure 2 8 If the SCSI bus exceeds the recommended length the SCSI dev...

Страница 25: ...drives Most off the shelf hard drives are preformatted If this is not the case or your drive requires a low level format as indicated by error conditions use the low level format utility included wit...

Страница 26: ...Installing Your FlashPoint 2 12 FlashPoint LT BT 930 User s Manual...

Страница 27: ...gisters BIOS Address ROM Base Address Interrupt Channel IRQ Use AutoSCSI to further configure the FlashPoint adapter to suit your operating environment Bringing Up AutoSCSI AutoSCSI resides in Read On...

Страница 28: ...s to the configuration to become operational The Legend at the bottom of the screen show you what keys are enabled for the window Adapter Configuration 1 Highlight the adapter you want to configure Us...

Страница 29: ...ocate a host adapter in a multiple adapter configuration Selecting this options causes the LED on the selected adapter to blink Load Factory Defaults resets the current host adapter configuration to t...

Страница 30: ...ion Field Descriptions Option Description Model This field identifies the model of the Mylex host adapter BIOS Version This field identifies the version of the FlashPoint BIOS If this field contains a...

Страница 31: ...e I O port address to prevent hardware conflicts On PCI adapters the host system s BIOS assigns the I O port address during the boot sequence PCI Bus This field shows the PCI bus number PCI Device Thi...

Страница 32: ...elected value 3 For example when you select the Parity Detection parameter use the Spacebar to toggle the setting On or Off Figure 3 4 SCSI ID Selection Popup Menu Table 3 2 lists the configurable fie...

Страница 33: ...icates whether a CD ROM drive is supported as a boot drive Map Removal as Fixed ON OFF If the setting for this parameter is set to OFF the default removable drives SyQuest or Bernoulli for example wil...

Страница 34: ...3 5 while the LED on the adapter blinks Parity Detection ON OFF This setting allows you to enable or disable parity checking by the adapter on the SCSI bus Disable parity checking if it is not support...

Страница 35: ...he adapter parameters to the factory default settings 1 Highlight Load Factory Default and press Enter For a list of the settings see Table 3 3 Default values are shown in BOLD ITALIC TYPEFACE Figure...

Страница 36: ...ration To perform device configuration do the following 1 Start AutoSCSI choose an adapter and press Enter Figure 3 8 SCSI Device Configuration 2 Use the arrow keys to highlight SCSI Device Configurat...

Страница 37: ...evice found at each SCSI ID View SCSI Device Handshake displays the host adapter s handshake protocol to each device on the bus The protocol can be changed in the SCSI device View Modify Configuration...

Страница 38: ...canned Devices Display 3 Press Esc to return to the device list 4 To view a table of switch settings for an unscanned device ID use the arrow keys to highlight an unscanned device ID and press Enter A...

Страница 39: ...if you need to change a SCAM device s SCSI ID on the SCSI bus The FlashPoint host adapter s ID is set to 7 by default Negotiated Rate Async Sync 5 MB s Sync 10 MB s Sync 20 MB s This is the transfer d...

Страница 40: ...drive has a spin up jumper enabled that selects Spin up at Power On or Spin up with Start Unit command this parameter must be set to ON Setting this parameter to ON allows BIOS to sequentially issue a...

Страница 41: ...ccept the selection 3 For example use the arrow keys to select the Disconnection parameter and press the Spacebar to toggle the value Press Enter to accept the value 4 When you have completed changing...

Страница 42: ...dshake and press Enter 2 The SCSI Device Handshake window opens see Figure 3 14 The transfer rate initially requested for the device and the actual transfer rate of the scanned device are listed in th...

Страница 43: ...Esc to exit the window and return to the SCSI Device window Modifying Device Configuration To make adjustments to the device configuration do the following 1 Use the arrow keys to highlight the devic...

Страница 44: ...930 User s Manual Figure 3 15 Device Configuration Menu 2 Highlight View Modify Configuration and press Enter The View Modify Device Configuration window appears see Figure 3 16 Figure 3 16 View Modi...

Страница 45: ...arrow keys to highlight a parameter and press the Spacebar Parameters that can be toggled ON and OFF change when selected 2 SCSI ID and Negotiated Rates have selectable values Highlight the Table 3 4...

Страница 46: ...u can use the Device Configuration Menu to help you find a specific device within your configuration 1 To locate a device highlight Locate Device and press Enter The locating message is displayed see...

Страница 47: ...rmation 2 Select Continue to perform the formatting operation Select Cancel to cancel the operation and return to the Device Configuration menu WARNING The device formatting operation erases any infor...

Страница 48: ...SCSI Device Configuration 3 22 FlashPoint LT BT 930 User s Manual...

Страница 49: ...o is specified in that option BIOS determines the boot drive by scanning SCSI devices starting from ID 0 If the boot drive number is higher than the other drive change it to a lower value Be sure that...

Страница 50: ...ct with those of other installed adapters before re entering your changes Check Device Driver Compatibility Check that you have installed no more devices than your operating system or driver can handl...

Страница 51: ...will cause an error if the operating system attempts to access this device When this occurs enable the Motor Spin Up option in the AutoSCSI View Modify Device Configuration menu If this option is ena...

Страница 52: ...SI devices have been detected Verify the SCSI devices are properly cabled and connected Verify all external devices are powered on Verify all internal devices are connected to the power supply ENTERIN...

Страница 53: ...AL XXXX EXPECTED XXXX S G RAM FAILURE HI ADDRESS XXXX ACTUAL XXXX EXPECTED XXXX This message indicates a RAM diagnostic failure Problems may include the following The adapter card is bad Stop and rest...

Страница 54: ...Troubleshooting Startup 4 6 FlashPoint LT BT 930 User s Manual...

Страница 55: ...ata currently on your hard drive If the drive was previously used on another controller you may need to perform a low level format and then prepare the drive with DOS Fdisk and Format utilities If the...

Страница 56: ...sure the IRQ settings are configured properly In the system CMOS under PCI option there is an IRQ setting Make sure an IRQ is being assigned to the Mylex slot 2 Try a different IRQ For example if you...

Страница 57: ...Mylex adapter What device driver do I need to load A You need to load DOS Manager driver in CONFIG SYS as follows device c path flashpt sys d You also need tape backup software Q I have a large capaci...

Страница 58: ...vice to one of the Model C SCSI host adapters Either it is not seen or the system hangs when the host adapter BIOS tries to scan it Do I have the proper SCSI bus termination A This problem occurs main...

Страница 59: ...puter peripheral devices such as disk drives CD ROM drives and tape drives to interface to a host computer SCSI 1 SCSI 2 and SCSI 3 are different version of the SCSI protocol standard SCSI 1 is the or...

Страница 60: ...supports up to 16 devices Note however that Wide SCSI is not supported by the FlashPoint LT host adapter What are the SCSI bus length limitations The SCSI bus maximum length is determined by the data...

Страница 61: ...termination Termination is an electrical characteristic of a SCSI bus In order for devices to transmit and receive data and signals reliably over the SCSI bus the bus must be properly terminated at b...

Страница 62: ...to the host adapter The FlashPoint LT adapter provides for both internal and external device attachment Internal Connections The FlashPoint LT adapter s internal connector is a standard 50 pin intern...

Страница 63: ...ach device needs to be examined to determine what type of connector is required SCSI cables come in a variety of connector combinations so that the SCSI bus may be made up of a combination of device t...

Страница 64: ...What are SCSI Cables and Connectors A 6 FlashPoint LT BT 930 User s Manual...

Страница 65: ...es technical bulletins and other information You can reach the BBS at 510 793 3491 For access all you need is a modem and communications software of your choice Set your modem to 14 4 k baud 8 data bi...

Страница 66: ...________________________________ _______________________________________________________________ Telephone ____________________________________________________ Fax ____________________________________...

Страница 67: ......

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Страница 69: ...anty period will extend through the last day of the month indicated This warranty will not apply to and MYLEX provides no warranty for any BIOS software ROM based firmware or any other PRODUCT develop...

Страница 70: ...hout a valid RMA number will be returned to the shipper Products shipped to MYLEX must be shipped or mailed at the shipper s risk freight prepaid to the address below Mylex Corporation 34551 Ardenwood...

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