MP SERIES™ Battery Backup System for Traffic Signals: MP2000E System
Volume One: Operating Manual
Page 7-9
but do not use popcorn type material. Returns should be prepaid and insured (COD and
freight collect cannot be accepted).
For service, parts, or technical support contact Myers Emergency Power Systems at:
TEL: (610) 868-5400
FAX: (610) 868-8686
Or scan here
7.b.1 Warranty
Myers Emergency Power Systems provides a warranty as described in the Caltrans TEES July
2009 Chapter 4 for BBU Systems. Specifically: Myers Emergency Power Systems provides a
five (5) year warranty. The first three (3) years shall be termed the “Advanced Replacement
Program”. Under this program, Myers Emergency Power Systems will send out a replacement
within two business days of the call notifying them of an issue. The replacement unit may be
either a new unit or a re-manufactured unit that is up to the latest revision. The last two years
of the warranty will be factory-repair warranty for parts and labor on the BBS.
7.c Trouble Shooting Sequence Chart
There are NO Maintenance items inside the MP2000E and it should be opened or serviced only
by factory authorized service personnel. Failure to do so will void the warranty. If the unit fails
to perform a specific function, refer to Figure 7-5 for typical symptoms, causes, and solutions.
If you cannot resolve a problem, contact the Myers Emergency Power Systems customer
service department (610) 868-3500.
SYMPTOM
CAUSE
REMEDY
No Output from
Unit
AC input and output circuit
breakers are OFF
Turn AC input and output circuit breakers
ON
No incoming utility line
power
Apply incoming utility power by closing
upstream breaker
Figure 7-5: MP2000E Troubleshooting Guide
SYMPTOM
CAUSE
REMEDY
