User’s Guide Rockhopper 3 Extreme
CHAPTER 7 : TROUBLESHOOTING
127
AP-75198– Rev. 1.2
(13) Tracing media or other thin media cannot be detected.
N°
Possible cause
Solutions
References
1
You did not use recommended
media.
Use recommended media. Refer to Media type
2
You used the printer in direct
sunlight or other locations not
appropriate for the specified
environment.
Use the printer in the
specified environment.
Refer to Product Specifications
(14) Media size is wrong during media Initial.
N°
Possible cause
Solutions
References
1
You did not use recommended
media.
Use recommended media. Refer to Media type
2
You did not load the media straight
into the printer.
Load the media straight
into the printer.
Refer to Media handling
3
The curled surface of media is up
when loading.
Remove the curl in the
media, or replace with
new media.
Refer to Media handling
4
You used the printer in a location
with air conditioner or other
location not appropriate for the
specified environment
Use the printer in the
specified environment.
Refer to Product Specifications
5
You reused printed media.
Use new, not printed
media.
Refer to Media type
(15) Media is crooked while printing.
N°
Possible cause
Solutions
References
1
You did not use recommended
media.
Use recommended media.
Refer to Media type
2
The loading position of the media
is not correct.
Load the media correctly.
Refer to Loading media
(16) The printer is not connected to a computer using the Centronics interface.
N°
Possible cause
Solutions
References
1
You did not connect the Centronics
interface cable correctly.
Connect the Centronics
interface cable correctly.
Refer to Connecting the
Centronics interface
2
When the printing data is
transferred from the computer, the
DATA lamp on the operation panel
is not lit.
If the DATA lamp is not lit,
contact the computer
maker.
-
3
The Centronics setting on the
printer does not match the setting
on the computer.
Make the Centronics
setting on the printer so
that it matches the setting
on the computer.
Refer to System requirements
4
The type of command that is
currently set, does not match the
command of a computer or a
driver.
Match the command
setting of the printer to the
environment of a
computer or a driver.
Refer to Menu Overview
Содержание Rockhopper 3 Extreme
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