2019 Premium Concept Elite Service Manual
Visit our website at: www.the-mspa.com
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inside the filter pump. Unscrew the complete part of the air valve on the spa pool and the spa will be
deflated
45:
Question:
Whom should I contact to claim a warranty request
？
Answer:
It’s the local dealer, where the spa is bought, that will take care of the After-sales service. Therefore,
users should contact their local dealer for the service request. Mspa provides 12 months warranty for the
electric parts and 6 months warranty for spa pool (liner). If users have difficulty in finding the local dealer,
please contact Mspa headquarter service center and advise us of the spa serial number. We will try to
help you track the right dealer.
46:
Question:
Where can I find the serial number of my MSpa?
Answer:
The MSPA serial number can be found on the back of your spa's control panel, on its carton box, or on
one of the feet of the control box.
47:
Question:
How much does it cost to run?
Answer:
With a full function and half an hour use, the MSpa will cost approximately
￡
5 or €3.2 per day. Each
function on the pump/uses the following:
Massage: 0.6 kW/hr
Filter: 0.035 kW/hr
Heater: 1.5kW/hr
48:
Question:
How long does it take to heat up?
Answer:
The heat increase rate is maxi. 1.2 to 2.5°C(1-3°F for the US) per hour. If the water temperature starts
from about 24°C (75F), and you want to warm water to 38°C (100F), it'll take about 7-10hours
49:
Question:
If turned off at night time, how much will the temperature drop?
Answer:
From our tests about one degree per 5 hours (based on Spring season outside temperatures).
50:
Question:
Can I buy filters on the high street?
Answer:
You may be able to, but if you can't then, check with your MSpa local dealer or service partner
51:
Question:
How long will my MSpa last?
Answer
If under correct operation, your MSpa should last for years.
The blower of the bubble has a lifetime. MSpa blower is Quieter & more durable than like product for >
200 Hours
– equal to 600 times of use.
For your health concern, MSpa has the auto break design, sets the bubble function for every 20 minutes
and auto stop for 10 minutes break. Soaking in the 40°C MSpa for 20 minutes, you can burn about 200
calories, which equals to
Brisk walking of 45 minutes at speed of 5.2 km/h
23 minutes ride or ride 4.6 miles
29 minutes yoga exercise
27 minutes of diving activities
27 minutes to play sports
4 to 7 km jogging
52:
Question:
Where should I install the filter cartridge? Why is there hole(s) on the surface of filter cartridge?
Does the filter cartridge have a filter bag?
