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2019  Premium  Concept  Elite  Service  Manual 

 

Visit our website at: www.the-mspa.com

 

                                                                                                                         

 

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Answer:  Around 10 minutes or more, it depends on the hose size and water pressure. Remember to observe 

the initial filling of the spa for several minutes in order to make sure that the spa is well set up and the 
bottom is flat.   

11:     

Question: 

How many seasons should the spa last? 

Answer:  It  depends  on  how  the  consumer  uses,  maintains  and  cares  for  the  spa.  Regular  maintenance  and 

proper storage of the spa in the off-season will prolong its life. Warranty on the spa liner is maximum 6 
months from the date of purchase. 

12:     

Question: 

How much air should the consumer inflate the spa? 

Answer:  The spa can be Inflated until it becomes stable with approx.85% capacity only. An overinflated spa may 

burst or suffer from leaks in the seam while  it’s filled  with  water and heated by  the sunshine  in hot 
summer. Always remember to use manometer to test and adjust the air pressure of the spa pool to a 
suitable  status  (make  sure  the  air  pressure  indicates  within  the  green  sector  after  filling  the 
water). When the spa needs to inflate more air during use, please also make sure the air pressure is in 
green sector at any time. 

 

13:     

Question: 

How often should the water be changed? 

Answer:  The frequency to change the spa water can vary due to different usage ways of the spa and different 

chemical  balance  of  the  water.  If  properly  filtered  and  chemically  balanced,  no  need  to  change  the 
water through the whole summer season. The frequency to change water can be reduced by keeping 
the  spa  covered  when  not  in  use,  testing  the  water  regularly  to  ensure  proper  chemical  balance, 
operating the pump for an adequate number of hours each day, keeping the filter pump cartridge clean, 
and replacing the cartridge when needed. 

14:     

Question: 

Is there a video available to show how to set up the spa? 

Answer:  Yes.  The  spa  setup  DVD  is  included  in  the  spa  package.  You  may  also  visit  the  website  as 

www.the-mspa.com for solutions to your questions. 

15:     

Question: 

Is it safe for pets to play in the spa? 

Answer:  No,  dogs,  cats,  and  all  other  household  pets  should  be  kept  away  from  the  spa  to  avoid  possible 

danger of being drowned inside the pool water, and also to protect the spa side walls, inflatable ring, 
RCD plug cable etc from pets bites or scratches which may cause punctures, holes, opening crack and 
other damages to the spa pool or the RCD plug. 

16:     

Question: 

Is there repair material enclosed for spa liner repair? 

Answer:  Yes,  but  only  a  few  pieces  of  repair  PVC  swatches  are  included  in  the  package.  For  safety  reason, 

there

’s no repairing glue. But consumers can ask for the glues from the service center or can try to find 

a  similar  glue  used  for  PVC  gluing  for  such  repair  at  their  local  shops.  Small  tears  or  holes  can  be 
repaired with the enclosed repair PVC swatches. The surface should be dry and clean while affixing 
the PVC swatch to the leaking tiny holes or tears.   

17:     

Question: 

H

ow often to test the spa water? 

Answer:  Spa water should be tested each time before using the spa. Take an easy test with the pH test strip to 

check alkalinity, chlorine or bromine level of water. Keep the pH level and alkalinity in a proper range, 
this also helps to extend the product life of filter pump and heater.   

Содержание Concept 2019

Страница 1: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 1 After sales Service Manual Elite Premium Concept Spa EU UK SW Oriental Recreational Products Shanghai Co Ltd...

Страница 2: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 2...

Страница 3: ...out the warranty services efficiently 1 1 6 Set up service procedures to guide and monitor service staffs daily service activities include answering customers phone calls providing the service recordi...

Страница 4: ...ibutors and importers are entitled to manufacturer s warranty from the date of product arrival at the destination port ORPC MSpa is only responsible for providing parts but not services or any labor c...

Страница 5: ...zed After sales service center to carry out the warranty service by the following activities 1 4 1 Provide free spare part to the After sales service center for valid distributor warranty claims 1 4 2...

Страница 6: ...Spa For Premium Elite series only Note Check before inflation whether the manometer cap is screwed up tight on the valve of the pool body If not please tighten and then inflate After inflation the man...

Страница 7: ...ove any air bubbles and allow it dry for 5 10 minutes NOTE Glue is not included Aquaseal Stormsure glue is recommended for PVC inflatable items Glue physical and technical information 2 6 Using Spa in...

Страница 8: ...rine and alkalinity levels by using the test strip every time before using it The most desired pH level for a spa is between 7 2 and 7 8 Total alkalinity level is suggested to set between 80 and 120pp...

Страница 9: ...the maintenance of your spa are perfectly safe and harmless If you use them inappropriately or do not follow the instructions on the package the consequences can be severe Here are some simple rules...

Страница 10: ...inus powder 1L OVY Spa Anti algae liquid 50 Bromine strips Aquacheck 1 measuring cap Mspa clean Recommend by Mspa European service partner Spatime range by Bayrol The Spatime water line cleaner is ide...

Страница 11: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 11 Chapter 3 MSpa Assembly Wire Diagram Major Electric Parts 3 1 MSpa Assembly...

Страница 12: ...ica gel parts plastic parts Exploded drawing as below 87 JET Assembly element 2 3 SET Foam metal plastic parts For Elite series only Elite 4 person model 2 Sets of jets 6 person model 3 Sets of jets 8...

Страница 13: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 13 3 2 MSpa Major Electric Parts Wired control panel power board Main Power board PCB...

Страница 14: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 14 PCB Transformer Filter pump Bubble generator PTC heater Ozone generator JET Pump 3 3 Wiring Diagram...

Страница 15: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 15...

Страница 16: ...lue cable due to no Jet function The other wire connections are the same for Elite and Premium series JET blue cable Heating loop black line Blue power supply BUBBLE Brown cable Transformer Brown cabl...

Страница 17: ...the knob switch as shown in the video 3 Remove the fixed ring of the water drainage assembly 4 1 Remove the fixed pressure plate of JET power cord For Elite series only video available How to disconne...

Страница 18: ...to pool liner in reverse order Video available 4 3 Replace the bubble generator B9301054 1 Take out the control box 2 Loosen four screws ST4 60 from the bottom of the cabinet 3 Loosen five screws ST4...

Страница 19: ...9 Assemble the control box in reverse order Video available 4 4 How to replace heating element B9301283 B9301284 1 Take out the control box 2 Loosen four screws ST4 60 from the bottom of the cabinet...

Страница 20: ...ing band of the O3 inlet pipe on the PTC assembly and remove the O3 inlet pipe 10 Use cross screwdriver to disassemble the 2 heating earth wire 11 Take out the PTC heating element and filter pump disa...

Страница 21: ...om the fixed junction box disassemble 4 sets black pin cable 6 Remove 4 screws and open the power board cut off the bindings and take out the 2 lead wires for transformer 6 Take out insertion from the...

Страница 22: ...abinet 4 Take out the internal cabinet and power board 7 Loosen 4 screws from the filter pump 6 Loosen the plastic connection nut from inlet and filter pump 7 Use a screwdriver to remove the metal cla...

Страница 23: ...abinet Loosen two screws ST4 15 from the base of the cabinet 4 Take out the internal cabinet and power board 5 Loosen three screws from the junction box Loosen 4 black insertion pins 6 Loosed four scr...

Страница 24: ...new power board into the control box in reverse order Video available 4 8 How to replace PCB in the control panel B9301286 Internal circuit board B9301287 Premium control panel B9301288 Elite control...

Страница 25: ...ew power board into the control box in reverse order Video available 6 Make sure the data cable 9 transparent silica gel button in correct place Premium Concept series without the red circled button 5...

Страница 26: ...s and take out the 2 lead wires of O3 7 Remove the connection strap of the O3 joint pipe and the one way valve with inclined tongs and remove the O3 joint pipe 8 With the cross screwdriver remove the...

Страница 27: ...nd release the air of liner 5 Unscrew the screws of the base 6 Unscrew the insertion screws 7 Unplug cables of the JET system and control box 8 Take out the old JET element 9 Assemble the new JET syst...

Страница 28: ...oard 5 Take out the metal tube in the air tube with a screwdriver 5 Remove screws from the PE pipe of checking valve 7 Take out the check valve remove the metal tube in the other end 8 Assemble the ne...

Страница 29: ...screws ST4 60 from the bottom of the cabinet 3 Loosen five screws ST4 15 from the rear cover of the cabinet Loosen two screws ST4 15 from the base of the cabinet 4 Take out the internal cabinet and po...

Страница 30: ...ecking Flow Chart 1 Long Press BUBBLE button and check whether there is air blowing out from the pool body 2 Check the Rotation knob whether is ON 3 Check the air valve with manometer is tightly screw...

Страница 31: ...Question Can the spa be left up year round Answer It depends on where you live It is not recommended to keep your spa on if your temperature falls Fasten the water inlet or outlet tightly If there is...

Страница 32: ...Question How do UV rays affect the materials that the spa pool is made of Answer All PVCs degrade over prolonged exposure to excessive sunlight Our Spas are manufactured with UV inhibitors to delay t...

Страница 33: ...e reduced by keeping the spa covered when not in use testing the water regularly to ensure proper chemical balance operating the pump for an adequate number of hours each day keeping the filter pump c...

Страница 34: ...filled with water 20 Question Can I use Chlorine and Bromine sanitizer products together Answer NO Chlorine and Bromine sanitizing products shall never be mixed up together This is very dangerous If...

Страница 35: ...e spa thoroughly and make sure the spa is completely dry before storing Please refer to Q 44 33 Question Why sometimes can algae be found in the spa even the customer runs the filter pump regularly An...

Страница 36: ...the heater Answer Maximum 42 or 104 while there may be some indication tolerance which will indicate about 38 or 100 This is normal And also please note that the following conditions will lead to slo...

Страница 37: ...stion How long does it take to heat up Answer The heat increase rate is maxi 1 2 to 2 5 C 1 3 F for the US per hour If the water temperature starts from about 24 C 75F and you want to warm water to 38...

Страница 38: ...e it with bubbling open because the water may cause air pump damped and rusted which could result the air pump works improperly and will void your warranty And also you ll need to make sure to keep th...

Страница 39: ...a leaking Spa inlet outlet connection not securely tight Tighten the inlet and outlet connection by wrench tool Drainage valve is not closed completely Close the drainage valve Contact the Mspa servic...

Страница 40: ...e got loosen Inflate the spa till yellow section of the manometer is pushed out Make sure the valve is screwed tightly Replace the valve if necessary Hole or spilt on the spa tub Put soap water in a s...

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