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APPENDIX
49
A
Troubleshooting
AudioDesk authorization doesn’t succeed
When authorizing AudioDesk, the
OK
button does not become active until you
have entered in your name and a valid
keycode. Your name must contain at least
3 characters, and you must enter the
keycode provided with your AudioDesk
installer disc. Additionally, the
AudioDesk installer disc must be
inserted.
Clicks and pops due to hard drive
problems
You may have a drive related problem.
Try recording just using the analog inputs
and outputs of the MicroBook. If you
encounter the same artifacts you may
want try using another drive in your
computer. Clicks and pops can also occur
when the drive is severely fragmented,
the disk drivers are outdated, or other
drive-related issues. If you are using a
USB hard drive on the same bus as the
MicroBook, it could be that the USB bus
is overloaded (too many devices on the
same bus). Try removing all devices
except the MicroBook.
Connecting or powering gear during
operation
It is not recommended that you connect/
disconnect, or power on or off devices
connected to the MicroBook while
recording or playing back audio. Doing
so may cause a brief glitch in the audio.
Monitoring - How to monitor inputs?
Please refer to the documentation for the
audio application that you are using. If
your application does not support input
monitoring, you will need to use the
MicroBook’s hardware-based
CueMix FX monitoring feature. Please
see chapter 7, “CueMix FX” (page 39).
Controlling monitoring latency
See chapter 7, “CueMix FX” (page 39).
CUSTOMER SUPPORT
We are happy to provide customer
support to our registered users. If you
haven’t already done so, please take a
moment to register on line at motu.com,
or fill out and mail the registration card
included with your MicroBook. Doing so
entitles you to technical support and
notices about new products and software
updates.
REPLACING DISKS
If your MicroBook software installer disc
becomes damaged and fails to provide
you with fresh, working copies of the
software, our Customer Support
Department will be glad to replace it. You
can request a replacement disc by calling
our business office at (617) 576-2760 and
asking for the customer service
department. In the meantime, you can
download the latest drivers from
www.motu.com.
Содержание MicroBook II
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