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Chapter 5: Customer Information

Chapter

Chapter 5: Customer Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

This chapter provides Customer Service Information and the Motorola Software License
Terms and Conditions.

Customer Service Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

If you have read this document and made every effort to resolve installation or operation
issues yourself and still require help, please contact your regional Motorola support
representatives

USA

Motorola System Support Center (SSC) using the following contact information:

Phone:

800-221-7144

Hours of Operation:

7 days a week, 24 hours

Europe

Phone: +44 (0)1793 564680

Email:

198H

[email protected]

Hours: of Operation: Mon-Fri 09:00 - 17:00 GMT

Calls are logged 24 x 7, cases will be worked Mon-Fri 09:00 - 17:00 GMT

Asia and Pacific Region

Remote Technical Help Desk (Channel Partners)

Phone:

+63 28 92 79 93

Email:

199H

[email protected]

Hours of Operation:

Mon - Fri 8 am - 6 pm

Sat 8 am - 12 noon

5-1

Содержание 2.1

Страница 1: ...MOTOMESH Duo 2 1 Network Setup and Installation Guide Motorola 1303 E Algonquin Rd Schaumburg IL 60196 USA www motorola com mesh 847 576 5000 Version 1A September 2008 ...

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Страница 3: ...y free license to use that arises by operation of law in the sale of a product Disclaimer Please note that certain features facilities and capabilities described in this document may not be applicable to or licensed for use on a particular system or may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters Please refer to your Motorola ...

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Страница 5: ...cted Broadcasts 2 9 VLAN Setup 2 10 VLAN Examples 2 11 MOTOMESH Duo Device Defaults 2 13 Preparing the One Point Wireless Manager Server 2 14 Minimum Software Requirements 2 15 Red Hat Linux Installation 2 15 Preparing the Windows 2003 Server and Juniper RADIUS 2 22 Installing Windows 2003 Server 2 22 Driver Installation for HP DL360 G5 Server 2 23 Installing Windows 2003 Support Tools 2 24 Micros...

Страница 6: ...ction and Deployment Guidelines 4 1 Preparation 4 1 Hardware and Tools 4 2 Device Assembly 4 3 Site Selection Guidelines 4 15 Site Surveys 4 15 Device Mounting 4 16 Street Lights 4 17 Roof Mount 4 17 Antenna Height 4 18 Mounting Examples 4 19 Chapter 5 Customer Information 5 1 Customer Service Information 5 1 Obtaining Support 5 2 System Information 5 2 Return Material Request 5 2 Returning FREs 5...

Страница 7: ...Cisco 3750 L3 Switch Core Configuration File 9 2 Equipment Specifications 9 8 Wiring Instructions 9 10 US Power Connector Wiring Instructions 9 10 Part I Power Connector Parts 9 10 Part II Power Cable with Flying Leads 9 11 Part III Power Connector and Cable Assembly Instructions 9 11 European Power Connector Wiring Instructions 9 14 Part I Power Connector Parts 9 14 Part II Power Cable with Flyin...

Страница 8: ...osing the pivot screw 4 4 Figure 4 5 Remove the antenna caps 4 4 Figure 4 6 Attaching the right angle antenna connectors 4 5 Figure 4 7 MOTOMESH Duo device with right angle antenna connectors installed 4 5 Figure 4 8 Removing the bracket clamp 4 6 Figure 4 9 Attaching the bracket 4 6 Figure 4 10 Slide the 5 4 5 8 or 4 9 antenna through the bracket 4 7 Figure 4 11 Tighten the antennas 4 7 Figure 4 ...

Страница 9: ...arth Ground Screws 9 18 Figure 9 21 Correct Position of the Cable Wires Attached to the Plug 9 19 Figure 9 22 Finished Plug 9 19 Figure 9 23 Front View of the Australian Power Connector Plug 9 20 Figure 9 24 Side View of the Australian Power Connector Plug 9 20 Figure 9 25 Front View of the Australian Power Connector Plug with Opened Sides 9 21 Figure 9 26 Side View of the Australian Power Connect...

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Страница 11: ... 3 Software Requirements for One Point Wireless Manager 2 15 Table 3 1 Approved MOTOMESH Duo Antennas 3 10 Table 3 2 MOTOMESH Duo Antenna Brackets 3 10 Table 9 1 MOTOMESH Duo 4300 49 Radio Characteristics 9 9 Table 9 2 MOTOMESH Duo 4300 58 Radio Characteristics 9 9 Table 9 3 MOTOMESH Duo 4300 54 Radio Characteristics 9 9 xi ...

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Страница 13: ...ing Certificate Services 2 25 Procedure 2 7 Configuring Automatic Certificate Issuing 2 26 Procedure 2 8 Installing Certificates on the Authentication Server 2 27 Procedure 2 9 Exporting Certificates 2 28 Procedure 2 10 Installing Certificates 2 29 Procedure 2 11 Configuring EAP Settings 2 30 Procedure 2 12 Configuring A Radius Client 2 31 Procedure 2 13 Configuring A Radius User 2 31 Procedure 3 ...

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Страница 15: ... 2 4 5 8 GHz single mesh 2 4 4 9 GHz dual mesh MOTOMESH Duo devices can be deployed in a variety of meshing configurations depending on the radio configuration ordered 2 4 GHz client access 2 4 GHz meshing In this configuration the second radio is disabled and the 2 4 GHz radio is used for client access and for inter nodal meshing 2 4 GHz client access 5 4 GHz meshing In this configuration the 2 4...

Страница 16: ...IAPs functioning as MWRs will still participate in the mesh and will forward traffic to an alternative IAPs gateways A node can also be specifically set as an IAP or an MWR using the One Point Wireless Manager application or the device webpage Intelligent Access Points Support 802 11 a b g Wi Fi client access Support all 802 11 client security methods open WEP WPA WPA2 RADIUS WPA WPA2 PSK Support ...

Страница 17: ... Mesh inter nodal links Are equipped with two Ethernet interfaces one of which can source standards based 802 3af Power over Ethernet PoE to power external IP enabled devices such a surveillance camera This allows a network of IP enabled devices to be directly addressed accessed and managed over the network Offer fast and easy deployment via a pivot mounting bracket Designed with a rugged NEMA 4 o...

Страница 18: ...ernet Backend Network RADIUS 5 8 GHz Mesh 5 8 GHz Mesh 5 8 GHz Mesh 2 4 GHz Client Access 2 4 GHz Client Access 2 4 GHz Client Access IAP MWR MWR MWR Layer 3 Switch Wireless Manager Internet Backend Network RADIUS 5 8 GHz Mesh 5 8 GHz Mesh 5 8 GHz Mesh 2 4 GHz Client Access 2 4 GHz Client Access 2 4 GHz Client Access 1 4 ...

Страница 19: ...ast 20 IAPs gateways All IAPs and MWRs will utilize DHCP for network addressing The Network will be configured and managed with the One Point Wireless Manager application residing on a RedHat ES 4 Linux server A Windows 2003 RADIUS server will provide authentication for Secure Mesh The standard small network design does not include server or network hardware redundancy Network Requirements Network...

Страница 20: ...ice configuration and network management DHCP and DNS will also be configured on this server and are part of the Linux operating system RADIUS Optional The Windows 2003 server is optional and is used to support EAP TTLS Secure Mesh Juniper s Steel Belted Radius application will be configured on the Windows 2003 server since it supports EAP TTLS based authentication The Windows 2003 Server also pro...

Страница 21: ...tomatically derived based on the EAP authentication and rolled periodically at a rate controlled by the RADIUS server EAP mode is recommended for medium or large sized networks or any network that requires per device authentication or centralized control over credentials EAP mode requires the R0 Key Holder R0KH service The R0 Key Holder service acts as a key cache speeding up key generation for de...

Страница 22: ... 0 1 16 L3 Switch VLAN 31 L3 Switch VLAN 1 L3 Switch VLAN 24 L3 Switch VLAN 49 172 31 0 20 One Point Wireless Manager Server DNS server DHCP server TFTP Server 172 31 0 30 to 172 31 255 254 Reserved for other network services servers VLAN 31 The table 2 3 lists the address pools that will be configured to support our network These address pools are configured on One Point Wireless Manager server A...

Страница 23: ...T MASTR RPS SYST 1 2 3 4 5 6 7 8 9 10 11 12 1X 2X 11X 12X 13 14 15 16 17 18 19 20 21 22 23 24 13X 14X 23X 24X Catalyst 3750 SERIES 1 2 The Cisco 3750 router provides the following services Routing between the wireless subnets 10 1 0 0 16 10 24 0 0 16 10 49 0 0 16 and the server network 172 31 0 0 16 e g inter VLAN routing between VLANs 1 24 31 and 49 DHCP relay from the wireless subnets to the DHC...

Страница 24: ...configured with an IP helper address of 172 31 0 20 The address of the Wireless One Point Manager server to service any DHCP requests received on this VLAN VLAN 24 is also included in the allowed VLAN list on ports 5 24 VLAN 24 has the address of 10 24 0 1 16 VLAN 24 has been configured to be used as a management VLAN The management VLAN is used to communicate management data from the One Point Wi...

Страница 25: ...rt 18 Management VLAN 24 has been configured on our IAP as well as DHCP When the IAP is powered on it obtains an IP address in the follow steps 1 The IAP requests an IP address via DHCP This request is sent over VLAN 24 2 The 3750 switch receives the DHCP request on Port 18 which is configured to accept packets on VLAN 24 VLAN 24 is configured on the L3 switch to forward DHCP requests to the One P...

Страница 26: ...address 172 31 0 20 Wireless Manager 172 31 0 20 MODE STACK SPEED DUPLX STAT MASTR RPS SYST 1 2 3 4 5 6 7 8 9 10 11 12 1X 2X 11X 12X 13 14 15 16 17 18 19 20 21 22 23 24 13X 14X 23X 24X Catalyst 3750 SERIES 1 2 Management VLAN 24 1 2 3 4 In the next example an 802 11 client has associated to a virtual access point on our IAP The DHCP exchange is as follows 1 The client sends a DHCP request 2 The IA...

Страница 27: ...1 0 20 Wireless Manager 172 31 0 20 MODE STACK SPEED DUPLX STAT MASTR RPS SYST 1 2 3 4 5 6 7 8 9 10 11 12 1X 2X 11X 12X 13 14 15 16 17 18 19 20 21 22 23 24 13X 14X 23X 24X Catalyst 3750 SERIES 1 2 2 4 GHz 2 3 4 5 Virtual Access Point configured To use VLAN 49 802 11 Client 1 6 IAP Layer 3 Switch VLAN 49 10 49 0 1 IP helper address 172 31 0 20 Wireless Manager 172 31 0 20 MODE STACK SPEED DUPLX STA...

Страница 28: ...gured then an IP address will need to be entered into the backhaul detection settings in the One Point Wireless Manager application or via the webpage interface for the Backhaul Detection feature to operate correctly Improper configuration will lead to the IAPs configuring themselves to operate in degraded mode which is an IAP acting as an MWR If an IAP is addressed via DHCP the gateway address re...

Страница 29: ... Point Wireless Manager application is designed to run on a 32 bit version of the Red Hat operating system If supported by the BIOS settings booting with the Red Hat Enterprise Linux ES CD inserted will initialize the installer If this is not the case you may have to configure your server BIOS to boot from removable media first Refer to your server documentation for information on changing BIOS se...

Страница 30: ...nd all existing operating systems and data 9 Use the default drive that is highlighted under Select the drive s to use for this installation Make sure that Review is checked at the bottom of the page This allows you to view and change the automatic partitioning results Click on the Next button Click Yes in the Warning dialog box that appears 10 It is recommended that the user create a separate var...

Страница 31: ...esign default is g0ld11 Input and confirm the password Click on the Next button 20 At the Package Installation Defaults screen select Customize the set of packages to be installed Click on the Next button 21 You may now choose the packages to be installed In addition to the defaults you must choose the following to satisfy prerequisites for the One Point Wireless Manager application KDE Desktop En...

Страница 32: ...red color depth and resolution A recommended minimum is at least 16 bit color and a 1024x768 resolution Click on the Next button 26 At the Red Hat Network screen make your selection and click on the Next button to continue 27 You can enter the Remote Support User Account at this time It is highly recommended to add the meshmgr user for remote support capabilities Use the information below to creat...

Страница 33: ...S as specified by the small system reference design It will also install the r0kd daemon which is required if EAP TTLS Secure Mesh is going to be used Procedure 2 2 DHCP and DNS Install Script 1 Insert the CD containing the Linux environment setup archive into the CDROM drive 2 Right click on the desktop and select Open Terminal to launch a new terminal shell Execute the following commands mkdir o...

Страница 34: ... yes 10 Observe the following prompt Do you want to configure this machine to run a TFTP server yes or no Enter yes 11 Observe the following prompt Do you want to configure this machine to run a Time server yes or no Enter No 12 Observe the following prompt Do you want to install the r0k daemon on this machine Enter Yes When you enter yes you will be asked for the location of the r0k config file T...

Страница 35: ... lines of text similar to the following will be displayed eth0 BROADCAST MULTICAST UP mtu 1500 qdisc pfifo_fast qlen 1000 link ether 00 0c 76 4e 5b 4e brd ff ff ff ff ff ff inet 172 31 0 20 16 brd 172 31 255 255 scope global eth0 17 Verify that an entry for WMS has been added to the etc hosts file Confirm that the remaining entries are correct At the prompt type the following root WMS root cat etc...

Страница 36: ...an HP DL360 G5 server The following installation procedure requires valid Windows 2003 R2 Second Edition media and license and the HP Smart Start CD from the HP ProLiant Essentials Foundation Pack Procedure 2 3 Windows 2003 Server Installation 1 Insert the Windows 2003 Server Standard Edition CD in the CD drive Reboot the PC and the system should boot from the CD If the systems does not boot from ...

Страница 37: ...nstallation will continue 14 After a period of time this system will reboot Again avoid pressing a key to boot from the CD The system will boot to the login prompt Login as administrator using the password previously defined 15 Adjust any necessary settings such as display size etc as needed 16 Open Control Panel System and select the Computer Name tab Next select the Change option and then the Mo...

Страница 38: ...14 Highlight the Internet Protocol TCP IP line and select Properties 15 In the Internet Protocol TCP IP Properties panel 1 Select the Use the following address radio button 2 Enter an IP address of 172 31 0 21 3 Enter a Subnet mask of 255 255 0 0 4 Enter a Default gateway of 172 31 0 2 5 Select the Use the following DNS server addresses radio button 6 Enter a Preferred DNS server address of 172 31...

Страница 39: ...omponents dialog window and add the Certificate Services and Application Server IIS components Read the note about not being able to change hostname or domain registration and click Yes to confirm 2 Create a stand alone root CA Click Next until the CA Type dialog box appears Choose Stand alone root CA and click on Next 3 Enter CA information Enter all of the requested identifying information for t...

Страница 40: ...needs to approve certificate requests manual or automatic issuing Procedure 2 7 Configuring Automatic Certificate Issuing 1 Open the Certification Authority item by selecting Control Panel Administrative Tools 2 Right click on the name of your local root CA server in the tree view and select Properties 3 Open the Policy Module tab and click the Properties button 4 Select the radio button labeled F...

Страница 41: ...e rest of the field e g email company etc In the dropdown box change the Intended Purpose field to Server Authentication Certificate Check the Mark keys as exportable and Store certificate in the local computer certificate store boxes Click Submit Result A confirmation dialog appears informing the user that the website is requesting a certificate on their behalf and if they truly wish to request t...

Страница 42: ...ter the installation SBR is complete we need to add our trusted root and server certificate to our Steel Belted Radius server Exporting Certificates Procedure 2 9 describes how to export existing certificates and install them for use with Steel Belted RADIUS Procedure 2 9 Exporting Certificates With the installation of our certificate authority in the previous section and the creation of a server ...

Страница 43: ...computer account Certificates MMC snap in Open the Trusted Root Certificate Authorities Certificates folder 4 Export the CA certificate Right click the root CA certificate Choose All Tasks Export If asked do not export the private key Export the root certificate to the DER encoded binary X 509 CER format Save and name the certificate root to a folder on the server The DER encoded trusted root cert...

Страница 44: ... you exported the server pfx certificate Select the file and click Open 8 You will be prompted for the password you configured when the certificate was exported Type the password you configured when you exported the certificate in our reference design we used g0ld11 and click Open 9 You should see your server certificate loaded in the main window Configuring EAP Settings We need to now tell Steel ...

Страница 45: ...ar 3 Click on the Any Radius Client checkbox 4 Enter a Radius Shared secret in the shared secret text box in our reference design we chose mesh 5 Under the Make or model checkbox select Standard Radius 6 Click OK Configure RADIUS User Finally we need to configure the username and password that MOTOMESH Duo nodes will use when authenticating to the RADIUS server when running Secure Mesh All MOTOMES...

Страница 46: ...t DER crt cer der to PEM openssl x509 inform der in root der out root pem Now the trusted root certified is in pem format and can be used by the One Point Wireless Manager application when Secure Mesh is configured Authenticator R0KH Configuration EAP TTLS Secure Mesh also requires the r0kd daemon to function which was installed by the Linux environment script Details on how this is configured are...

Страница 47: ... the ASCII translation of the HEX entered in the One Point Manager application For example if 123456 was entered in the WM application you must enter 313233343536 r0k_id R0 key holder ID in ASCII 16 bytes IMPORTANT must be the ASCII translation of the HEX entered in the One Point Manager application For example if 1122334455667788 was entered in the WM application you must enter 313132323333343435...

Страница 48: ... following attributes Enclosure dimensions are 8 22 x 5 11 x 2 5 inches 30 to 60 Celsius operational temperature range Humidity tolerance from 0 to 100 non condensing AC versions have an input voltage range of 90 264 VAC 47 63 Hz single phase power DC versions have an input voltage range of 10 18 VDC Weight approximately 5 lbs Cast aluminum weatherproof enclosure NEMA 4 3 1 ...

Страница 49: ...personality plug is attached standard power over Ethernet 802 3af PoE or Canopy Connect PoE is sourced on the POE OPT Ethernet port See side 2 If a personality plug is attached to the select port DC power will be supplied on pins 4 5 and 7 8 of the PoE OPT Ethernet port Do not attach a non capable PoE device to this port when using a personality plug as the device could be damaged Figure 3 1 Enclo...

Страница 50: ... configured to look for a physical and logical connection on this port This detection mechanism can be configured via the webpage or One Point Wireless Manager application to use the standard ETH port if desired Thus when deploying IAPs the POE OPT port should be used by default to connect to the switch router supporting network Note that in this configuration a personality plug will NOT be connec...

Страница 51: ...different locations on the Duo device to accommodate different mounting scenarios A 7 16 wrench is required to disassemble and tighten the mounting bracket nuts and bolts It is also used to adjust the pivot function of the bracket Also note that one of the bracket screw holes contains a ground lug Figure 3 3 Pivot Bracket Ground Lug Pivot Bracket 3 4 ...

Страница 52: ...l be sourced on the POE OPT port Reset Part 3863343B01 Red If a red plug is attached to the Select port the MOTOMESH Duo device will be reset to factory defaults Figure 3 4 Select Port Standard Canopy Connect PoE Plug Usage Information Procedure 3 1 Personality Plug Usage Information 1 With the MOTOMESH Duo device powered off connect an external PoE device to the POE OPT port with the Ethernet cab...

Страница 53: ...ly grounded an external grounding wire must be attached via the ground lug on the MOTOMESH Duo device This ground wire must be attached to a bonded pipe or ground rod Grounding Considerations In order for a grounding system to be effective a low impedance path to earth ground must be present The grounding system must have conductors of sufficient size to withstand the high fault currents that must...

Страница 54: ...the attachment point meets the Type B grounding requirements then the grounding stud attachment point is not required to be used To avoid damage to the equipment adequate grounding for all MOTOMESH Duo devices is mandatory Flying Lead Power Cable A 12 foot flying lead cable is available for AC and DC devices Different power plug options are available to support different country requirements See A...

Страница 55: ...tive Green Ground Power Tap Adapter For power connections to a street light with photoelectric controls a 12 ft power tap adapter is available Prior to the installation of a power tap adapter it must be verified that the power sourced from the pole is between 90 264 VAC Do not use a power tap adapter on 480 VAC poles Figure 3 7 FP283 Series Power Tap Adapter 5871325H01 3 8 ...

Страница 56: ... PoE is being used 1 radio no PoE 7 5W 1 radio with PoE Canopy 15W 1 radio with PoE Standard 22 5 W 2 radio no PoE 15 W 2 radio with Canopy PoE 22 5 W 2 radio with Standard PoE 30 W Ethernet Adapter Cable To connect an Ethernet cable to a MOTOMESH Duo device the 1ft Ethernet cable is required This cable provides a standard RJ 45 port Figure 3 8 1ft Ethernet adapter cable 3063338B01 3 9 ...

Страница 57: ...NNA 6DBI 8571328H01 5 8 GHZ OMNI ANTENNA 10 DBI RAN4019A 4 9GHZ OMNI ANTENNA 11DBI RAN4044A 5 4GHZ OMNI ANTENNA 10DBI Antenna Support Brackets Currently there are two optional brackets See the list in the table below Table 3 2 MOTOMESH Duo Antenna Brackets Motorola Part No Antenna Bracket 0763325A01 ANTENNA SUPPORT BRACKET 0163303A10 CANOPY BRACKET ASSEMBLY An optional support bracket Motorola Par...

Страница 58: ...ESH DUO device together with a Motorola Canopy backhaul radio while operating in the 5 2 5 4 or 5 8GHz range The specific 5 2 5 4 or 5 8 BandPass filter attaches to the applicable 4 9 5 4 and 5 8 antenna socket positioned between the unit and the antenna Figure 3 10 BandPass Filter Part 9163340B01 3 11 ...

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Страница 60: ...ecautions for grounding and ESD Electrostatic Discharge protection should be observed during deployment and installation MOTOMESH Duo devices are designed to be installed outdoors and must be installed such that no harmful interference results from device operation All device wiring must follow the National Electric Code NEC or wiring requirements in the country of installation All location buildi...

Страница 61: ...MESH Duo device and accessories Figure 4 1 MOTOMESH Duo device with accessories Included hardware 1 Pivot packet 1 antenna bracket 2 right angle antenna connectors 2 7mm hex bolts to secure antenna bracket The following tools will be required 7 16 wrench Adjustable wrench 7 mm allen wrench 4 2 ...

Страница 62: ...H Duo device will void the warranty Device Assembly Procedure 4 1 Device assembly Using the 7 16 wrench position the mounting bracket There are four possible positions Figure 4 3 shows the recommended bracket position for mounting the device such that both antennas are facing upward This is the recommended configuration Figure 4 3 Attaching the mounting bracket 4 3 ...

Страница 63: ...apter 4 Site Selection and Deployment Guidelines Loosen the pivot screw so the bracket is free to rotate Figure 4 4 Loosing the pivot screw Remove both antenna caps Figure 4 5 Remove the antenna caps 4 4 ...

Страница 64: ... Guidelines Attach the right angle antenna connectors Figure 4 6 Attaching the right angle antenna connectors Your MOTOMESH Duo device should now look like this Figure 4 7 MOTOMESH Duo device with right angle antenna connectors installed 4 5 ...

Страница 65: ...elines Remove the bracket clamp with the 7mm wrench Figure 4 8 Removing the bracket clamp If using the 2 4 GHz down tilt antenna which has a larger base angle the bracket to fit around the base of the antenna Figure 4 9 Attaching the bracket 4 6 ...

Страница 66: ...es Slide the other antenna through the bracket Figure 4 10 Slide the 5 4 5 8 or 4 9 antenna through the bracket Carefully tighten both antennas Do not over tighten Never tighten the antennas by the plastic radome Figure 4 11 Tighten the antennas 4 7 ...

Страница 67: ...eployment Guidelines Slide the bracket up to make additional room to apply the weatherproof tape Figure 4 12 Slide the bracket up Stretch the weatherproof tape around the antenna connector Figure 4 13 Apply the weatherproof tape 4 8 ...

Страница 68: ...uidelines Figure 4 14 Finish wrapping the tape around the antenna base If using an antenna with vent holes above the antenna base e g the 2 4 GHz downtilt antenna do not tape over the vent holes Figure 4 15 Repeat this on the other antenna 4 9 ...

Страница 69: ...Chapter 4 Site Selection and Deployment Guidelines Figure 4 16 Use electrical tape and cover the weatherproof tape Figure 4 17 Tighten the antenna bracket 4 10 ...

Страница 70: ...move the protective cap on the POE OPT Ethernet port The POE OPT port is configured by default to be used as the backhaul port Note that this port is NOT powered unless a personality plug is attached to the select port Please see Chapter 3 for more information Note that the Ethernet cable and port are keyed Figure 4 19 Remove the protective cap 4 11 ...

Страница 71: ...Site Selection and Deployment Guidelines Connect the 4 pin power cable to the power port Note that the cable is keyed Figure 4 20 Attach the 8 pin cable Ethernet cable Figure 4 21 Connecting the power cable 4 12 ...

Страница 72: ...Chapter 4 Site Selection and Deployment Guidelines Figure 4 22 Apply weatherproof tape to the Ethernet and power connectors Figure 4 23 Finished MOTOMESH Duo device 4 13 ...

Страница 73: ...MWR is going to be used to power a PoE capable device such as an IP camera then add the white personality plug to the select port standards based 802 3af PoE and connect the Ethernet cable to the POE OPT port Figure 4 24 shows a MOTOMESH Duo mounted on a horizontal pole The mounting bracket is tightened using the 7 16 wrench Figure 4 24 Mounted MOTOMESH Duo 4 14 ...

Страница 74: ...ons that provide direct line of sight conditions such as those along main roadways Intersections often provide the best mounting options Nominal 0 25 0 35 miles line of sight between infrastructure devices 8 The IAP locations should be determined first since they control the critical function of routing information back to your wired network infrastructure This may be done via an Ethernet cable if...

Страница 75: ...acket is not used one radio antenna must be pointed upward and the other downward In either mounting scenario the antennas must be mounted in the vertical plane Use a level to ensure the antennas are level Figure 4 25 Mounting Options If a device is mounted in the configuration without the antenna bracket and a 2 4 GHz downtilt antenna is used the 2 4 GHz antenna must be installed facing upward Ob...

Страница 76: ...ince Type B grounding requirements stipulate 5 ohms or less impedance to earth ground things such as soil pH type of grounding rods size of conductors and ground enhancing materials must be taken into account to achieve this goal To verify the impedance requirements are met a special Earth Ground Resistance Tester megohmmeter may be necessary MOTOMESH Duo devices should be mounted on the horizonta...

Страница 77: ...d be mounted at similar heights Large height mismatches will result in nearby devices not seeing each other This can produce additional mesh hops which may be undesirable In Figure 4 27 traffic from Wi Fi clients connecting to the MWR on pole 1 will have to hop through the MWR on pole 2 to reach the IAP on building A Figure 4 27 Antenna Heights Pole 2 Pole 1 Building A 4 18 ...

Страница 78: ...k side lobes align Pole 2 MWRs mounted at same antenna height Strong center lobes align Mounting Examples When mounting a MOTOMESH Duo device it is very important to consider the previously discussed location guidelines The following examples represent poor choices in device location Figure 4 29 Poor Install Example 1 Perhaps this location looked ok during the winter months 4 19 ...

Страница 79: ... we see the Canopy backhaul radio with its antenna pointing towards the MOTOMESH Duo device This results in strong interference Figure 4 31 Poor Install Example 3 In this example we see the MOTOMESH Duo device mounted with its antenna next to a steel pole This results in antenna pattern distortion 4 20 ...

Страница 80: ... contact your regional Motorola support representatives USA Motorola System Support Center SSC using the following contact information Phone 800 221 7144 Hours of Operation 7 days a week 24 hours Europe Phone 44 0 1793 564680 Email 198Hessc motorola com Hours of Operation Mon Fri 09 00 17 00 GMT Calls are logged 24 x 7 cases will be worked Mon Fri 09 00 17 00 GMT Asia and Pacific Region Remote Tec...

Страница 81: ...t A written description of the symptom or observation of the problem When did it first appear Can it be reproduced What is the step by step procedure to cause it Do other circumstances contribute to the problem For example changes in weather or other conditions Maintenance action preceding problem Upgrade of software or equipment Change in the hardware or software configuration Software reload fro...

Страница 82: ... SEAL ON THIS DISK KIT CDROM OR IF YOU USE THE SOFTWARE OR RELATED PRODUCT YOU ACCEPT THE TERMS OF THIS LICENSE AGREEMENT IF YOU DO NOT AGREE TO THESE TERMS DO NOT USE THE SOFTWARE OR RELATED PRODUCT INSTEAD RETURN THE SOFTWARE TO PLACE OF PURCHASE FOR A FULL REFUND THE FOLLOWING AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU EITHER AN INDIVIDUAL OR ENTITY AND MOTOROLA INC FOR ITSELF AND ITS LICENSORS...

Страница 83: ...will perform substantially in accordance with Motorola s published specifications for that release level of the Software The written materials are provided AS IS and without warranty of any kind Motorola s entire liability and your sole and exclusive remedy for any breach of the foregoing limited warranty will be at Motorola s option replacement of the disk s provision of downloadable patch or rep...

Страница 84: ...ive than those contained herein You may transfer all other Software not otherwise having an agreed restriction on transfer to another party However all such transfers of Software are strictly subject to the conditions precedent that the other party agrees to accept the terms and conditions of this License and you destroy any copy of the Software you do not transfer to that party You may not sublic...

Страница 85: ...ritten communications between us regarding the subject except for such executed agreement It may not be modified or waived except in writing and signed by an officer or other authorized representative of each party If any provision is held invalid all other provisions shall remain valid unless such invalidity would frustrate the purpose of our agreement The failure of either party to enforce any r...

Страница 86: ...Chapter 5 Customer Information This page intentionally left blank 5 7 ...

Страница 87: ... in a fixed location such as on a pole wall or rooftop The MWR requires professional installation to ensure the installation is performed in accordance with FCC licensing regulations Federal Communications Commission FCC Statement Intelligent Access Point Mesh Wireless Router This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the ...

Страница 88: ...ting or receiving Do not hold any component containing a radio such that the antenna is very close to or touching any exposed parts of the body especially the face or eyes while transmitting Do not operate a portable transmitter near unshielded blasting caps or in an explosive environment unless it is a type especially qualified for such use Do not operate the radio or attempt to transmit data unl...

Страница 89: ...uania Latvia Malta Poland Slovenia Slovakia Other non EU EFTA countries Bosnia and Herzegovina Turkey The following countries have a limited implementation of CEPT Recommendation 70 03 Annex 3A France Outdoor operation at 100mW is only permitted in the frequency band 2400 to 2454 MHz Any outdoor operation in the band 2454 to 2483 5MHz shall not exceed 10mW 10dBm Indoor operation at 100mW 20dBm is ...

Страница 90: ...t are currently CE marked to show compliance with the European Radio Telecommunications Terminal Equipment R TTE directive 1999 5 EC and that National restrictions apply Relevant Declarations of Conformity can be found at http motorola canopywireless com doc php European Union Notification The CE mark is the official marking required by the European Community for all Electric and Electronic equipm...

Страница 91: ...es The 2 4GHz 5 8GHz product range marked with the following CE marks 1321 Carry the alert symbol to denote the product is not suitable for deployment in all EU member states Products marked with both these CE numbers are only suitable for use in the following EU member states Ireland Norway UK The CE mark acknowledges that the product is in compliance with regulations of the European Radio Teleco...

Страница 92: ...your local equipment supplier representative or service center for information about the waste collection system in your country UK Notification The 5 7 GHz MOTOMESH product has been notified for operation in the UK and when operated in accordance with instructions for use it is compliant with UK Interface Requirement IR2007 For UK use installations must conform to the requirements of IR2007 in te...

Страница 93: ...ntennae with a gain up to 23 dBi may be used for fixed point to point links The power flux density at the border between Norway and neighbouring states shall not exceed 122 5 dBW m2 measured with a reference bandwidth of 1 MHz MOTOMESH 5 7GHz products have been notified for use in Norway and are compliant when configured to meet the above National requirements Users shall ensure that DFS functiona...

Страница 94: ...la MOTOMESH Duo 4300 54 series voldoet aan de essentiële eisen en aan de overige relevante bepalingen van Richtlijn 1999 5 EC English Hereby Motorola declares that this Motorola MOTOMESH Duo 4300 54 series is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Eesti Estonian Käesolevaga kinnitab Motorola seadme Motorola MOTOMESH Duo 4300 54 series vas...

Страница 95: ...rettiva 1999 5 EC Norsk Norwegian Motorola erklærer herved at utstyret Motorola MOTOMESH Duo 4300 54 series er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999 5 EF Slovensky Slovak Motorola týmto vyhlasuje že Motorola MOTOMESH Duo 4300 54 series spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999 5 ES Slovensko Slovenian Motorola izjavlja da je ta Mo...

Страница 96: ...of exposure of the general public to electromagnetic fields 0 Hz to 300 GHz Product Model Motorola MOTOMESH Duo 4300 54 and MOTOMESH Duo 4300 54 DC Model Number Description HK1599A Mains 90 264Va c 47 63Hz powered single radio 2 4GHz assembly comprising MLUX4019A 2 4 5 4GHz radio unit a c 8571327H01 2 4GHz 8dBi Omni antenna HK1717A Mains 90 264Va c 47 63Hz powered dual radio 2 4GHz 5 4GHz assembly...

Страница 97: ...ition on the product The first of the following examples means that the product contains no hazardous substances the second means that the product contains hazardous substances and has an Environmental Friendly Use Period EFUP of fifty years The Environmental Friendly Use Period EFUP is the period in years during which the Toxic and Hazardous substances T HS contained in the Electronic Information...

Страница 98: ...tificate 2 26 Trusted root 2 31 Cisco 3750 2 9 7 4 Copyrights iii Customer Service Information 5 1 D DC 7 1 Defaults 2 13 Degraded Mode 2 14 Device Label 7 1 DHCP 2 8 2 9 Disclaimer iii G grounding 3 6 3 7 H Hardware 3 1 Enclosure Side 1 3 2 Enclosure Side 2 3 3 Pivot mounting bracket 3 4 I Installing Windows 2003 Support Tools 2 24 Intelligent Access Point 1 2 6 1 IP Directed Broadcasts 2 9 IP Ne...

Страница 99: ... 32 Radius client 2 30 Red Hat 2 14 2 15 RedHat Installation 2 15 Requirements 2 15 Reset Plug 3 6 Restart 2 26 RoHS 6 10 S Secure Mesh 1 2 1 3 2 5 2 6 2 7 2 19 2 20 2 25 2 27 2 31 2 32 Small System Reference Design 2 5 T TFTP 2 8 2 20 Trademarks iii V VLAN Examples 2 11 Setup 2 10 W Windows Server 2003 2 6 2 27 ...

Страница 100: ...egacy RADIUS authentication methods EIRP Equivalent Isotropically Radiated Power or alternatively Effective Isotropic Radiated Power Applies to radio communications specifically to the antenna IAP Intelligent Access Point An infrastructure device that is a component of the MOTOMESH Duo 2 x system MWR Mesh Wireless Router is an infrastructure device within the MOTOMESH Duo 2 x network PoE Power ove...

Страница 101: ...hentication or pre shared key PSK technology WPA2 Wi Fi Protected Access 2 is the next generation of Wi Fi security launched in 2004 It supports IEEE 802 1X EAP authentication or PSK technology and includes AES This page intentionally left blank ...

Страница 102: ...with enabling the IP Directed Broadcast feature which in turn will be used by the network discovery feature used by the One Point Wireless Manager application This information is also included in the document Instructions for Enabling the IP Directed Broadcast Feature pdf located in the Documentation folder on the WMS deliverable CD Enabling the IP Directed Broadcast Feature The procedure listed b...

Страница 103: ... ports the router forwards when forwarding broadcast packets 10 end Return to privileged EXEC mode 11 show ip interface interface id or show running config Verify the configuration on the interface or all interfaces in this case vlan 1 12 copy running config startup config Optional Save your entries in the configuration file Documentation Credits Some source information for this procedure was extr...

Страница 104: ...e pvst no spanning tree optimize bpdu transmission spanning tree extend system id vlan 24 name RF MGMT vlan 31 name CORE MGMT vlan 49 name RF USER interface FastEthernet1 0 1 switchport access vlan 31 switchport mode access interface FastEthernet1 0 2 switchport access vlan 31 switchport mode access interface FastEthernet1 0 3 9 3 ...

Страница 105: ...chport trunk encapsulation dot1q switchport trunk allowed vlan 1 24 49 switchport mode trunk switchport nonegotiate interface FastEthernet1 0 7 switchport trunk encapsulation dot1q switchport trunk allowed vlan 1 24 49 switchport mode trunk switchport nonegotiate interface FastEthernet1 0 8 switchport trunk encapsulation dot1q switchport trunk allowed vlan 1 24 49 switchport mode trunk switchport ...

Страница 106: ...ort mode trunk switchport nonegotiate interface FastEthernet1 0 12 switchport trunk encapsulation dot1q switchport trunk allowed vlan 1 24 49 switchport mode trunk switchport nonegotiate interface FastEthernet1 0 13 switchport trunk encapsulation dot1q switchport trunk allowed vlan 1 24 49 switchport mode trunk switchport nonegotiate interface FastEthernet1 0 14 switchport trunk encapsulation dot1...

Страница 107: ... dot1q switchport trunk allowed vlan 1 24 49 switchport mode trunk switchport nonegotiate interface FastEthernet1 0 18 switchport trunk encapsulation dot1q switchport trunk allowed vlan 1 24 49 switchport mode trunk switchport nonegotiate interface FastEthernet1 0 19 switchport trunk encapsulation dot1q switchport trunk allowed vlan 1 24 49 switchport mode trunk switchport nonegotiate interface Fa...

Страница 108: ...nk switchport nonegotiate interface FastEthernet1 0 23 switchport trunk encapsulation dot1q switchport trunk allowed vlan 1 24 49 switchport mode trunk switchport nonegotiate interface FastEthernet1 0 24 switchport trunk encapsulation dot1q switchport trunk allowed vlan 1 24 49 switchport mode trunk switchport nonegotiate interface GigabitEthernet1 0 1 shutdown interface GigabitEthernet1 0 2 shutd...

Страница 109: ... 1 255 255 0 0 ip helper address 172 31 0 20 ip classless ip http server control plane line con 0 line vty 0 4 password g0ld10 no login line vty 5 15 password g0ld10 no login end Equipment Specifications The specifications listed in the following table apply for all Infrastructure Devices The specifications listed in the following table apply for all Infrastructure devices 9 8 ...

Страница 110: ...acteristics Characteristic 2 4GHz 802 11 b g 5 8GHz 802 11a Output Power 27 dBm 24 dBm RF Modulation CCK OFDM OFDM Operating Frequency GHz 2 4 2 4835 5 725 5 825 Maximum Data Rate 54 Mbps 54 Mbps Antenna Gain 8dBi 10 dBi Spectrum Used 20 MHz 20 MHz Table 9 3 MOTOMESH Duo 4300 54 Radio Characteristics Characteristic 2 4GHz 802 11 b g 5 4GHz Output Power 27 dBm 24 dBm RF Modulation CCK OFDM OFDM Ope...

Страница 111: ...ructions The following instructions describe how to assemble the US enclosed power connector to the power cable s flying leads Part I Power Connector Parts 1 Initial Power Connector Package contents are shown in the graphic below Only the items that will actually be used in these instructions are labeled Figure 9 1 Initial Power Connector Package Contents Figure 9 2 Required Items Discard 9 10 ...

Страница 112: ...Wire back as it is not used Figure 9 3 Feed flying lead cable through components NOTE Be sure to cut the RED WIRE Back as it in not used Part III Power Connector and Cable Assembly Instructions 3 Place the Connector parts over the Power Cable as shown below Figure 9 4 Attach flying lead cable to the plug 9 11 ...

Страница 113: ...e Insert the Green Wire into the green color lug and tighten Insert the Black Wire into the Bronze color lug and tighten Insert the White Wire into the Silver color lug and tighten Figure 9 5 Assemble plug 5 Insert Plug Terminal into Connector Body and tighten Figure 9 6 Arrange the components 9 12 ...

Страница 114: ...Appendix A Figure 9 7 Tighten plug 6 The finished power connector and cable assembly will look like the image shown below Figure 9 8 Finished Power Connector and Cable Assembly 9 13 ...

Страница 115: ...Power Connector Parts 1 The out of the box European power connector along with its power assignment is shown in the graphics below Figure 9 9 European Power Connector Front View Figure 9 10 European Power Connector Side View NEUTRAL LINE EARTH GROUND Opening NEUTRAL Access Screw EARTH GROUND Opening LINE 2 Loosen the Access Screw on the plug and pull out the plug contents 9 14 ...

Страница 116: ... The Strain Relief Bar section of the plug should be facing you as shown in the graphics below Figure 9 12 Side View of Plug Showing Detail of the Stress Relief Bar Figure 9 13 Side View of Plug Contents and Plug Shell NEUTRAL Strain Relief Bar LINE Plug Shell Plug Contents Access Screw Not visible in this graphic it is on the opposite side of the plug 9 15 ...

Страница 117: ... Figure 9 14 Initial Power Cable View BROWN Wire is Line BLUE Wire is Neutral GREEN Wire is Earth Ground Part III Power Connector and Cable Assembly Instructions 1 Loosen the Strain Relief Screws on the plug Figure 9 15 Side View of Plug Showing Detail of the Stress Relief Bar and Screws Strain Relief Bar Screws 2 Strain Relief Bar 9 16 ...

Страница 118: ...e pulled through the Plug Shell and Under the Stress Relief Bar 3 Press the wire base under the Strain Relief Bar so that the main cable is not visible on the other side of it Figure 9 17 Wire Base is Not Visible on the Right Side of the Stress Relief Bar 4 Tighten the two Strain Relief Bar Screws to lock the cable in place 9 17 ...

Страница 119: ...e the Brown wire is on the left hand side and the Green wire is in the center Figure 9 19 Power Cable Designations Brown Wire is Line GREEN Wire is Ground Blue Wire is Neutral 6 Loosen the Neutral Line and Earth Ground Screws Figure 9 20 Position of the Neutral Line and Earth Ground Screws Line Screw Ground Screw behind plate Neutral Screw 9 18 ...

Страница 120: ...ure 9 21 Correct Position of the Cable Wires Attached to the Plug 9 Fold the plug back into a closed position and turn the plug to show the access screw Tighten the Access Screw on the plug to lock the plug assembly in place Figure 9 22 Finished Plug Access Screw Insert the Green Wire into the Ground lug and tighten Insert the Blue Wire into the Neutral lug and tighten Insert the Green Wire into t...

Страница 121: ...ralian power connector plug along with its power assignment is shown in the graphics below Figure 9 23 Front View of the Australian Power Connector Plug Figure 9 24 Side View of the Australian Power Connector Plug Front View GROUND LINE NEUTRAL Side View showing an access GROUND NEUTRAL LINE Access Screw 2 Loosen the Access Screw on the plug until its contents are accessible as shown in the graphi...

Страница 122: ...ctor Plug with Opened Sides Access Screw Access Screw 3 Place the plug down with its contents open and facing up The Strain Relief section of the plug should be on the left hand side as shown in the graphic below Figure 9 27 Inside View of the Australian Power Connector Plug GROUND Access Screw LINE NEUTRAL Strain Relief Section 2 screws 9 21 ...

Страница 123: ......

Страница 124: ...Wire is Earth Part III Power Connector and Cable Assembly Instructions 2 Loosen the Strain Relief Screws on the plug Figure 9 29 Inside View Pointing out Strain Relief Bar and Screws Strain Relief Screws Strain Relief Bar 3 Place the three wires under the Strain Relief Bar and pull through Allow the Blue and Green Wire to pull through on the left side of the Screw Well and the Brown Wire to pull t...

Страница 125: ...are pulled through and the cable fits snugly at the base of the plug Tighten the two Strain Relief Screws to lock the cable in place See the graphic below for an example of the desired effect Figure 9 31 Correct Position of the Cable Below the Strain Relief Bar Screw Well Strain Relief Screws 5 Attach the cable wires to the terminal plug in the following way 9 24 ...

Страница 126: ...rt the Blue Wire into the Bottom Left Neutral lug and tighten Insert the Brown Wire into the Bottom Right Line lug and tighten 6 Fold the plug back into a closed position and tighten the Access Screw on the plug to lock it Figure 9 33 Position of Access Screw When the Plug is folded Half Way Access Screw 7 The finished power connector and cable assembly will look like the images shown below 9 25 ...

Страница 127: ...evice after it has been deployed 10 A Duo Device backdoor can only be accessed by a client card across the 2 4 GHz wireless radio A Duo device s default IP address is 192 168 1 1 11 Configure a wireless client adapter with a static IP address as indicated below Figure 9 34 Configuring a Wireless Client Adapter with a Static IP Address 9 26 ...

Страница 128: ...because a Duo device s backdoor access SSID is suppressed The SSID is the MAC address of the device label in all capital letters separated by colons Figure 9 35 Creating a Profile 13 You should now be connected to the backdoor VAP Virtual Access Point Verify by attempting to ping the MOTOMESH Duo 2 1 device s default IP 9 27 ...

Страница 129: ...Appendix A Figure 9 36 Verify Backdoor Access by Performing a Ping 14 Disable all Internet Explorer proxy settings upon your computer 9 28 ...

Страница 130: ... 16 Click Continue to website Figure 9 37 Select Continue to Website in Internet Explorer 17 Enter Username and Password Information Figure 9 38 Login to the MOTOMESH Duo 2 1 Backdoor 18 You should now see the General Settings section of the web interface 9 29 ...

Страница 131: ...Appendix A Figure 9 39 General Settings Tab in the Web User Interface 9 30 ...

Страница 132: ...mples of device product labels Figure 9 40 MOTOMESH DUO 4300 49 AC and DC Device Product Labels Samples Figure 9 41 MOTOMESH DUO 4300 58 AC and DC Device Product Labels Samples Figure 9 42 MOTOMESH DUO 4300 54 AC and DC Device Product Label Samples for European Use only 9 31 ...

Страница 133: ...e encountered the route metric will become higher than channels that are not impaired If the auto channel selection feature is enabled and the current best IAP has a route exceeding a high threshold for 10 minutes then the device will initiate an auto channel scan to find an operating channel where a route to new route to an IAP can be established with a lower better route metric If the result of ...

Страница 134: ...re the radar may not be seen For example a node might be on a hill where other will be in a valley and not detect a radar pulse If the node detecting the radar is an IAP and a channel scan is initiated the IAP will establish operations on the channel identified in the scan process after 60 seconds has expired All of the associated MWRs will loose their associations with the IAP since it has change...

Страница 135: ... network operator will be notified that a node has had a high number of reboots which would highlight further investigation of that node High Interference and channel scan on the 5 4GHz radio High interference can be defined as the Duo node being incapable of receiving or transmitting due to an extremely high noise floor The behavior for the 5 4GHz radio is similar to the behavior of the 2 4GHz ra...

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