steering wheel. We have tweaked the algorithm to eliminate those yet some
impacts of the wheels on the road may come very close to the one your body
weight would have against the ground when you're running. To give you
some more background here, the way the ring measures steps is by
measuring the impact of your foot and body against the ground as you walk,
factoring in the force of gravity. It does so only when it can detect heart rate
though, meaning when the ring is being worn. While there is no way to 'turn
off' the ring, taking it off for the duration of the trip will stop it from tracking
and result in fewer or no steps being counted. It’s no ideal but it’s a proven
workaround for the times when you need to drive on unsteady roads.
5. Steps Count: Motv vs. Phone
With the Motiv steps vs. steps counted by your phone,, there could always be
a difference between these, as different trackers use different methods to
determine steps and distance. Some phone trackers use the phone's GPS and
average out what your steps might have been or just use a different
algorithm than the Motiv Ring.
6. Using Multiple Devices with Motiv
Using multiple devices with a single ring and account is not recommended.
Each paired device will compete for the data from the Motiv Ring, and the
result is that each device will show only partial data, data may be lost, and
there may be syncing issues. Please do the following to resolve this:
#1 Sync your ring to your primary phone.
#2 Open the Motiv app on your secondary device or devices, tap 'Settings,' tap
'Motiv Ring,' tap 'Unpair Ring,' tap the X in the upper left, tap your profile,
scroll down and tap 'Sign Out,' then delete the app from your secondary
6
