iOS: Getting Started
1. Creating an Account in the Motv App
If it’s your first time logging into the Motiv app and you wish to create your
account, click the “Sign In” button and enter the email you wish to use with
your account. Next, enter the password you want to use with your account.
Once these two things are done, your email and password will be set for the
Motiv app and you will then be guided through the Motiv app account set-up.
2. Activate Your Motiv Ring
To activate your Motiv Ring, you'll need a charger and a powered USB port.
We recommend plugging the USB charger to the USB port in your computer
or the USB wall plug that would have come with your phone.
Keep the ring on the charger until the activation process reaches 100%
Please turn on Wifi before trying to pair your Motiv Ring, if possible. This will
ensure that the process goes quickly and smoothly. Also please be sure that
Location Services are on for the Motiv App.
If you have trouble activating your Motiv Ring, the following steps should fix
any issues you have:
Please try each of these steps separately, then give it a few minutes to work. If
each step doesn’t work after a few minutes, try the next one.
1. Put the ring on the charger
2. Make sure you are connected via WiFi (cellular networks may be too
slow)
3. Make sure your Bluetooth is on and working correctly
4. With the app open, take the ring off the charger, then put it on again
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