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Part Number: 000016427 Rev 00 08/2020
Diagnosing an Ice Machine that Will Not Run
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Warning
High (line) voltage is applied to the control board at all times. Removing the control
board fuse or pressing the power button will not remove the power supplied to the
control board.
1. Verify primary voltage is supplied to ice machine and the fuse/circuit breaker is
closed.
2. Verify control board fuse is okay.
NOTE: If any control board lights are on, the fuse is okay.
3. Verify the bin switch functions properly. A defective bin switch can falsely indicate a
full bin of ice.
4. Verify toggle switch functions properly. A defective toggle switch may keep the ice
machine in the OFF mode. Refer to toggle switch diagnostics when Steps 1 – 3 test
good.
5. Be sure Steps 1 – 4 were followed thoroughly. Intermittent problems are not usually
related to the control board. Replace control board if toggle switch operation is
correct.
Ice Machine Does Not Cycle Into Harvest when the Harvest Float Is
Down/Closed
NOTE: The ice machine will make a thick or double slab when a new freeze cycle is started
with ice already present on the evaporator.
Two of the most common scenarios are:
• Power is cycled off/on with ice on the evaporator.
• The water curtain/bin switch is opened/closed in the harvest cycle before the ice
releases.
Remove all ice from the evaporator before starting diagnostic procedures.
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