20
5 problems caused by electrical faults or replacement of batteries;
6 water or moisture ingress that causes corrosion or electrical
malfunction;
7 corrosion caused by sea air if located near a waterway, beach etc;
8 fitment in a commercial operating application; or
9 solid panel gates installed in an unprotected wind affected location
resulting in the gate not closing;
10 gate travel encounters an incline/decline.
NB: A General Purpose Outlet (GPO) ie: power point must be
supplied by the consumer as this electrical fitting does not form a part
of the Unit (opener). Excludes solar installations.
If this Chamberlain Limited Warranty does not apply, you may have
rights available to you under the Australian Consumer Law.
Liability – Australia only
Except as set out in the Australian Consumer Law (being Schedule 2
of the Competition and Consumer Act 2010) (as amended,
consolidated or replaced):
1 all other guarantees, warranties and representations in relation to
the Unit or its supply are excluded to the extent that Chamberlain
can lawfully exclude them; and
2 under no circumstances will Chamberlain be liable for
consequential, incidental or special damages arising in connection
with the use, or inability to use, the Unit, other than those which
were reasonably foreseeable as liable to result from the failure.
Liability – New Zealand only
Except as set out in the Fair Trading Act 1986 and the Consumer
Guarantees Act 1993 (as amended, consolidated or replaced):
1 all other guarantees, warranties and representations in relation to
the Unit or its supply are excluded to the extent that
Chamberlain can lawfully exclude them; and
2 under no circumstances will Chamberlain be liable for
consequential, incidental or special damages arising in connection
with the use, or inability to use, the Unit, other than those which
were reasonably foreseeable as liable to result from the failure.
Note: We request that you retain your sales docket or invoice as
proof-of-purchase and attach it to this manual to enable you to
establish the date of purchase in the unlikely event of a warranty
service being required. Chamberlain reserves the right to
change the design and specifications of the Unit without prior
notification. Some features or accessories of the Unit may not be
available in certain markets or areas. Please check with your
distributor.
Chamberlain service centre contact details
Australia
Phone toll free 1800 638 234
Fax toll free 1800 888 121
Chamberlain Australia Pty. Ltd.
PO BOX 1446
Lane Cove NSW 1595
New Zealand
Auckland phone 09 477 2823
Phone toll free 0800 653 667
Fax toll free 0800 653 663
Chamberlain New Zealand Ltd
PO BOX 100221
North Shore 0745
Email: [email protected]
Website: www.go-merlin.com
709269-2-C
© 2012 Chamberlain Group, Inc
CHAMBERLAIN LIMITED WARRANTY
Merlin Professional MGS524
Sliding Gate Opener
Chamberlain Australia Pty Limited / Chamberlain New Zealand Limited
(Chamberlain), the manufacturer of Merlin® automatic gate openers, is
committed to manufacturing and supplying high quality goods.
As part of this commitment, we seek to provide reliable service and
support for our goods and are pleased to provide you, the original
purchaser, with this Chamberlain Limited Warranty.
We also provide the following statement as required by the Australian
Consumer Law: In Australia, in addition to your rights under this
Chamberlain Limited Warranty, our goods come with guarantees that
cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount
to a major failure.
Chamberlain’s warranty
Chamberlain warrants to the original purchaser of the Merlin® Sliding
Gate Opener (Unit) that all parts of the Unit, other than remote
controlled transmitters and accessories, globes and batteries, are free
from defects in materials and workmanship for a period of 24 months
from the date of purchase when installed in a residential premise with a
residential specified gate that is designed for the sole purpose of
domestic domicile. Chamberlain warrants that remote controlled
transmitters and accessories included with the Unit are free from
defects in materials and workmanship for a period of 12 months from
the date of purchase.
Batteries and globes are not covered under the Chamberlain Limited
Warranty.
It is a condition of this Chamberlain Limited Warranty that the Unit is
sold, installed and serviced by a Professional Dealer appointed by
Chamberlain. A Merlin® branded gate opener purchased over the
internet and installed by a person other than a Professional Dealer will
not be covered by this Chamberlain Limited Warranty.
During the applicable Chamberlain Limited Warranty period, if you are
concerned that the Unit may be defective, for prompt on-site service call
the Professional Dealer that sold/installed the opener, or our service
centre on the toll free number below and a Chamberlain technician will
diagnose the problem and arrange for this to be rectified. Once the
problem has been diagnosed, subject to your rights under the
Australian Consumer Law with respect to major failures, Chamberlain or
its Professional Dealer will provide you with:
1. repairs to the Unit
or
2. a replacement Unit.
Repairs and replacement parts provided under this Chamberlain
Limited Warranty are provided free of charge and are warranted for the
remaining portion of the original warranty period.
This Chamberlain Limited Warranty provides benefits which are in
addition to your other rights and remedies as a consumer.
Exclusions
If our service centre determines that a warranty claim has been made in
respect of a failure or defect arising under or out of any exclusion
detailed below such that the claim is not covered under this
Chamberlain Limited Warranty, we may, subject to your other rights and
remedies as a consumer, charge you a fee to repair, replace and/or
return the Unit to you. This Chamberlain Limited Warranty does not
cover any failure of, or defect in, the Unit due to:
1 non-compliance with the instructions regarding installation,
operation, maintenance and testing of the Unit or of any product
with which the Unit is used;
2 any attempt by a person other than a Professional Dealer to repair,
dismantle, reinstall or move the Unit to another location once it has
been installed;
3 tampering, neglect, abuse, wear and tear, accident, electrical storm,
excessive use or conditions other than normal domestic use;
4 problems with, or relating to, the gate or gate hardware, including
but not limited to the gate;
TM
Trademark of The Chamberlain Group, Inc.
®
Registered Trademark of The Chamberlain Group, Inc.
