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Mercedes-Benz Wallbox
| Important information
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No liquids, or objects or receptacles containing liquids, must be placed on the housing.
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Please note that additional overvoltage protection may be required depending on the connected vehicle and/or by national
regulations.
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Please note that, in some countries, a different tripping characteristic (e.g. Type B) for the upstream residual current circuit
breaker (residual current device, in the following called RCCB, see also “Glossary & Definitions” on page 24) may be
required.
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Please note that operating a radio transmitter in the immediate vicinity (< 20 cm) of the wallbox may lead to malfunctions
and should therefore be avoided.
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This device is not intended to be used by persons with limited physical, sensory or mental abilities (including children) and/
or lacking knowledge, unless they are supervised by someone responsible for their safety or have received instructions
from such a person on how to use the device.
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Children must be supervised so that they do not play with the device.
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Please note that the Mercedes-Benz Wallbox may be installed and operated at elevations of max. 2,000 meters AMSL
(above mean sea level).
General product information
This Mercedes-Benz Wallbox represents the current state of technology and fulfills all current technical safety requirements,
guidelines and standards. The safety notices in this manual serve to ensure the proper and safe installation as well as sub-
sequent operation of the device. Disregard of or actions contrary to the safety information and instructions contained in this
manual may lead to electric shock, fire, severe injury and/or death.
The Mercedes-Benz Wallbox must be installed by a qualified specialist electrical contractor, connected according to local
regulations and norms and subsequently checked and approved for operation.
Malfunctions affecting the safety of persons, connected vehicles or the device itself must be repaired by an authorized spe-
cialist electrical contractor only.
Should a malfunction occur with your wallbox, please first read the sections regarding “Error detection and solutions” on page
13. Should the fault or malfunction recur and still not be able to be resolved, please contact your local Mercedes-Benz
technical support.
Always contact Mercedes-Benz technical support if:
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the housing has been damaged mechanically,
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the housing cover has been removed or can no longer be closed or locked,
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sufficient protection against splashing water and/or foreign objects is obviously no longer evident,
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there is functional or visible damage to the charging cable
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or the wallbox does not function properly or has been otherwise damaged.
DANGER!
Should you detect damage to the housing or charging cable, you must immediately discontinue installation or take the
already installed wallbox out of operation via the upstream miniature circuit breaker(s) (in the following called MCB(s), see
also “Glossary & Definitions” on page 24) in your domestic power supply and the RCCB: No further use of the wallbox is
permitted in this case! Please contact your local Mercedes-Benz technical support!
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