User Manual
12 Troubleshooting
No LEDs are on upon power up
•
Make sure all connectors are properly attached.
•
Make sure the AC outlet works (the green LED on the power supply should be on).
No connection to the robot's web interface
•
Make sure the EtherCAT mode has not been enabled. To switch the robot back to
Ethernet TCP/IP mode, the simplest way is to do a factory reset. This can be done by
unplugging the power supply from the AC side, and then replugging it while holding
the Power button on the robot's base for about ten seconds.
•
Make sure the Ethernet cable is properly connected. The green Ethernet LED should
pulse like on an RJ-45 connector. If the green LED is not illuminated, detach and
reconnect the Ethernet cable.
•
Make sure the router/switch works by checking the LEDs of the connection socket.
•
Make sure you are connected to the same network as the robot.
•
If you are using static IP addresses, make sure that the robot's IP default address
(192.168.0.100) does not conict with any other device on the network. For example:
Robot
:
IP
= 192
.
168
.
0
.
100
, netmask
= 255
.
255
.
255
.
0
, gateway
= 192
.
168
.
0
.
1
Computer
:
IP
= 192
.
168
.
0
.
101
, netmask
= 255
.
255
.
255
.
0
, gateway
= 192
.
168
.
0
.
1
•
If you are using DHCP, make sure to verify the robot's IP address through your router's
web interface.
Robot fails to boot
•
Disconnect the power supply from the AC outlet and wait for the green LED of the
power supply to turn o. Then reconnect the power supply and boot the robot.
Robot's IP address forgotten
•
You can reset the robot's Ethernet conguration (i.e., set the robot's IP address to
192.168.0.100 and the communications mode to TCP/IP) using the following sequence:
1. Power o the robot (e.g., by hitting the E-Stop on the power supply).
2. Press the Power button on the robot base while powering on the robot (i.e.,
pressing the RESET button on the power supply) and keep the Power button
pressed for about ten seconds until the red LED and the yellow LEDs on the
robot base start to blink sequentially.
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