Matrix SETU VFX44L, Системное руководство

Страница: 62 / 195

Matrix
62 SETU VFX88L
/
VFX44L V1
System Manual
Remote Held:
• When a remote user puts you on ‘Hold’ it is called ‘Remote Held
Call’. During this you can not ‘Hold’ that remote user.
• You can get indication of ‘Remote Held’ call by following ways:
• Getting beeps (cadence: 500ms ON 3sec OFF and freq. 400Hz).
• By any voice message if received from the remote server/user.
System supports Remote Held Reject Timer which is
programmable.
• This timer will be started when Remote user sends HOLD message
and the call will be released on expiry of this timer. Default is 180
seconds with a range of 001-999.
• System will check Call Waiting only if user is OFF-Hook.
• If you receive a new call (Call Waiting call) than it is indicated by
the “Remote Held + Call Waiting Tone”.
• If you go ON-Hook in Remote Held state and there is any Call
Waiting, the Remote Held call will be disconnected and you will get
‘ring’ on FXS port. Refer the flowchart.
How to disconnect Remote Held call?
• Dial the access code
‘Flash-5’
for rejecting the Remote Held call.
This access code is not programmable.
• The call will not be disconnected, if you go ON-Hook.
Important Points:
• It is advisable to program the value of “Call Hold Alert Timer” less
than “Call Hold Reject Timer”.
• If “Call Hold Reject Timer” is programmed less than “Call Hold Alert
Timer”, you will not get alert tone and call will be released after
“Call Hold Reject Timer”.
• If programmed “Call Hold Reject Timer” is equal to “Call Hold Alert
Timer”, you will get alert tone. If that port is busy (OFF-Hook) during
alert tone, than call will get released. If that port is free and you do
not pickup the call during alert tone timer, call will get released.
• After dialing Flash (i.e dialing the matured state access code), if
other request is received from the remote end, the request will be
rejected..
• After dialing Flash (i.e dialing the matured state access code), if
there is another call for the same user, that user is not considered
for Call waiting and the call will be routed to the next port from the