Lucent Technologies 415B Battery Plant for 4ESS
Issue 6 September 1999
Introduction 1 - 3
Customer
Assistance
Contacts
Customer Training
Lucent Technologies offers customer training on many Power
Systems products. For information call 1-972-284-2163. This
number is answered from 8:00 a.m. until 4:30 p.m., Central Time
Zone (Zone 6), Monday through Friday.
Customer Service
For customers in the United States, Canada, Puerto Rico, and the
US Virgin Islands, call 1-800-THE-1PWR (1-800-843-1797).
Services provided through this contact include initiating the
spare parts procurement process for out of service emergencies,
ordering Lucent Technologies documents, and providing other
product and service information.
For other customers worldwide, call 001-972-840-0382. This
number is answered from 8:00 a.m. until 4:30 p.m., Central Time
Zone (Zone 6), Monday through Friday.
Technical Support
Technical support for Lucent Technologies customers is
available around the world during the normal product warranty
period and also while specific contractual agreements extend
this service.
For customers in the United States, Canada, Puerto Rico, and the
US Virgin Islands, call 1-800-CAL-RTAC (1-800-225-7822) to
contact a product specialist to answer your technical questions
and assist in troubleshooting problems.
For other customers worldwide, contact your local field support
center or your sales representative to discuss your specific needs.
Product Repair and
Return
Repair and return service is provided for Lucent Technologies
customers around the world.
For customers in the United States, Canada, Puerto Rico, and the
US Virgin Islands, call 1-800-255-1402 for information on
returning of products for repair.
For other customers worldwide, contact your sales
representative to discuss your particular circumstances.
