PyroTec™ PRO Hardw are User’s Manual, V1.2
103
RT-MN024-1.2 02/21
Wrong settings for liquid
conductivity
Wrong liquid class settings
Foam or bubbles in the liq-
uid containers
Rectify the settings for liquid con-
ductivity
Rectify the settings for liquid classes
or remove foam/bubbles
Loose or leaking connec-
tions causing drops at tips
to appear
Insufficient system liquid
Perform daily maintenance
Perform daily maintenance
Electrostatic charged cloth-
ing or furniture
Discharge electrically through con-
tact with an earthed object
Highly conductive system
liquid
Use system liquid with a conductiv-
ity below 500 µS/cm
Problem, error on air displacement pipetting arm (Air LiHa) and tips
Precision (Gravimetric) Test
failed
Wrong liquid class used
Dirty DiTi cone
Plunger seal defective
Check / correct the liquid classes
Clean DiTi cones
Contact Lonza Scientific Support
Pipetting channel does not
meet specified performance
Inline filter moistened (too
much liquid aspirated)
Replace inline filter
See “Air LiHa Inline Filter”
Initialization error in Z-axis
Z-rods are blocked in the
uppermost Z-position
Manually reposition the Z-rods by
releasing the Z-brake and moving
the Z-rod down by approx. 2.5 cm
(1 in.)
See “Releasing the Z-brake of the
Air LiHa”
Air LiHa tip adapter crash
Tip adapters not aligned
correctly
Contact Lonza Scientific Support for
re-aligning the tip adapters
Problem, error on multichannel arm
Tips/DiTis are not aligned
properly to the carriers
The carrier offsets are not
taught correctly
The carriers are not ad-
justed correctly
The mechanics are defec-
tive
Contact Lonza Scientific Support
During the pipetting process
the pipetting head stops and
generates an error
Aspirate / dispense accel-
eration and or deceleration
is too fast compared to
speed:
plunger plate is blocked
Contact Lonza Scientific Support.
Several or all pipetting chan-
nels are leaking
Wrong DiTis, , tip cone
seals or gaskets used
The DiTis are not picked
up properly
Only use DiTis, tip cone seals or
gaskets provided by Lonza
Check the carrier positions
Contact Lonza Scientific Support
