5
Introduction
Please contact us if you need help, if you have a complaint, or if you have
suggestions to help us improve our products or services.
If you contact us about a product you already have, please tell us the full
model number and serial number, so that we can give you accurate and fast
help.
This product has a 2 year warranty. We will put right or replace any meter
which is faulty because of bad workmanship or materials. This warranty does
not cover damage caused by misuse or accident.
IMPORTANT
If this equipment is important to your process, you may want to buy a spare to
cover possible failure or accidental damage in the future.
This is because during factory shutdown periods, you may have to to wait
several weeks for an equivalent replacement, or we may have no stock at the
time you urgently need it.
You may also need to pay extra carriage charges if you want a fast, guaranteed
courier service. Warranty repairs or replacements are usually returned with a
standard courier service.
We do not offer compensation for losses caused by failure of this instrument.
If you do not agree with these conditions, please return this item in unused,
condition, in its original packaging and we will refund the purchase price,
excluding any carriage paid.
We thought you’d prefer to know about possible delays and extra charges
now, rather than during a panic. A spare unit could help to avoid these issues.
We always try to improve our products and services, so these may change
over time. You should keep this manual safely, because future manuals, for
new designs, may not describe this product accurately.
We believe these instructions are accurate, and that we have competently
designed and manufactured the product, but please let us know if you find any
errors.
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