Lighthouse ApexRemote Operating Manual
7-8
248083447-1 Rev 1
Realtime LMS
Pro/Pharma
Data
Download
Lighthouse offers several software products to download, monitor and
manage data gathered by the
Apex
Remote
instruments, as well as
other RS-485/MODBUS particle counters. When these instruments are
connected to an RS-485 or ethernet network that is monitored and
managed by a PC running the Lighthouse Monitoring System (LMS)
Express or Express RT (Real Time), they can be identified and
controlled by the software. Data can be downloaded from the
instruments and put into graphs and charts and archived for future use.
Make sure the COM port is set to 19200 BAUD to connect to the USB-
to-RS-485 converter.
For 3rd-party software use, contact Lighthouse Sales and Support (refer
to Additional Help starting on page -i).
Shipping
Instructions
Should it become necessary to return the unit to the factory for any
reason, contact Lighthouse Customer Service or visit our website,
www.golighthouse.com/rma, and obtain a Return Material
Authorization (RMA) number. Reference this number on all shipping
documentation and purchase orders. After receipt of the RMA number,
follow the shipping instructions below:
WARNING:
If the
instrument is damaged
during a return shipment
due to inadequate user
packing, the warranty
may be voided and result
in additional repairs
being billed to the
customer.
1. Use the original container, nozzle caps and packing materials
whenever possible. Remove attachments, such as TRH or
Isokinetic probes, and package to prevent physical and ESD
damage.
2. If the original container and packing materials are not available,
contact Lighthouse to purchase a replacement shipping container
and nozzle caps. If it necessary, wrap the unit in “bubble pack”,
surround with shock-absorbent material and place in a double-wall
carton - the instrument should not rattle around when the carton is
vigorously shaken.
3. If the instrument is damaged during shipment due to inadequate
user packing, the warranty may be voided and result in additional
repairs being billed to the customer.
4. Seal container or carton securely. Mark “FRAGILE” and write the
Return Material Authorization (RMA) number on any unmarked
corner.
5. Return the instrument to the address provided by a Lighthouse
representative or the RMA website.
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