Scan job was not successful
Action
Yes
No
Step 1
Check the cable connections.
a
Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b
Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
a
Make sure that the file name is not already used in the
destination folder.
b
Make sure that the document or photo you want to scan is not
open in another application.
c
Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
a
Make sure that the
Append time stamp
or the
Overwrite
existing file
check box is selected in the destination
configuration settings.
b
Resend the scan job.
Is the scan job successful?
The problem is
solved.
Contact
Scanner does not close
Action
Yes
No
Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?
The problem is
solved.
Contact
Scanning takes too long or freezes the computer
Action
Yes
No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact
The problem is
solved.
Troubleshoot a problem
322
Содержание XC4342
Страница 58: ...4 Locate the ISD connector 5 Insert the card to the ISD connector Set up install and configure 58 ...
Страница 64: ...3 Remove the fax cover 4 Remove the fax bracket Set up install and configure 64 ...
Страница 65: ...5 Install the fax card to the bracket Set up install and configure 65 ...
Страница 66: ...6 Install the fax card and attach the connector to the controller board Set up install and configure 66 ...
Страница 70: ...4 Install the ISP into its housing Set up install and configure 70 ...
Страница 71: ...5 Attach the housing to the controller board shield Set up install and configure 71 ...
Страница 72: ...6 Connect the ISP extended cable to the ISP connector in the controller board Set up install and configure 72 ...
Страница 76: ...Set up install and configure 76 ...
Страница 79: ...4 Attach the cover of the power supply until it clicks into place Set up install and configure 79 ...
Страница 81: ...7 Insert the power supply through the printer 8 Install the convenience stapler Set up install and configure 81 ...
Страница 84: ...Set up install and configure 84 ...
Страница 85: ...3 Install the wireless module into its housing Set up install and configure 85 ...
Страница 86: ...4 Attach the wireless module to the controller board shield Set up install and configure 86 ...
Страница 87: ...5 Connect the wireless assembly to the ISP connector in the controller board Set up install and configure 87 ...
Страница 88: ...6 Attach the controller board shield Set up install and configure 88 ...
Страница 204: ...Replacing parts and supplies Replacing a toner cartridge 1 Open door B Maintain the printer 204 ...
Страница 205: ...2 Remove the used toner cartridge 3 Unpack the new toner cartridge Maintain the printer 205 ...
Страница 206: ...4 Insert the new toner cartridge 5 Close door B Maintain the printer 206 ...
Страница 207: ...Replacing the black imaging unit 1 Open door B Maintain the printer 207 ...
Страница 209: ...3 Remove the toner cartridges Maintain the printer 209 ...
Страница 210: ...4 Disconnect the imaging kit cable Maintain the printer 210 ...
Страница 214: ...9 Insert the imaging kit Maintain the printer 214 ...
Страница 216: ...Replacing the color imaging kit 1 Open door B Maintain the printer 216 ...
Страница 218: ...3 Remove the toner cartridges Maintain the printer 218 ...
Страница 219: ...4 Disconnect the imaging kit cable Maintain the printer 219 ...
Страница 220: ...5 Remove the used imaging kit Maintain the printer 220 ...
Страница 222: ...8 Insert the black imaging unit into the new imaging kit Maintain the printer 222 ...
Страница 223: ...9 Insert the new imaging kit Maintain the printer 223 ...
Страница 225: ...Replacing the waste toner bottle 1 Open door B Maintain the printer 225 ...
Страница 234: ...2 Remove the used separator bracket 3 Unpack the new separator bracket Maintain the printer 234 ...
Страница 238: ...2 Remove the used ADF pick roller Maintain the printer 238 ...
Страница 240: ...5 Insert the new ADF separator roller until it clicks into place Maintain the printer 240 ...
Страница 250: ...2 Remove the ADF pick roller Maintain the printer 250 ...
Страница 252: ...5 Insert the ADF separator roller until it clicks into place Maintain the printer 252 ...
Страница 253: ...6 Insert the ADF pick roller until it clicks into place 7 Close door C Maintain the printer 253 ...
Страница 294: ...Jam locations 1 ADF 2 Standard bin 3 Door A 4 Multipurpose feeder 5 Trays Troubleshoot a problem 294 ...
Страница 298: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Open door A1 Troubleshoot a problem 298 ...