Action
Yes
No
Step 3
Check if the internal option is installed properly into the controller
board.
a
Turn off the printer, and then unplug the power cord from the
electrical outlet.
b
Make sure that the internal option is installed into the
appropriate connector on the controller board.
c
Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY:
To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the printer detect the internal option?
The problem is
solved.
Go to step 4.
Step 4
a
Check if the internal option is available in the print driver.
Note:
If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
b
Print the document.
Does the printer detect the internal option?
The problem is
solved.
Contact
Internal solutions port does not operate correctly
Action
Yes
No
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 3.
Go to step 2.
Step 2
Remove, and then install the ISP. For more information, see
“Installing an internal solutions port” on page 68
Note:
Use a supported ISP.
Does the ISP operate correctly?
The problem is
solved.
Go to step 3.
Troubleshoot a problem
305
Содержание XC4342
Страница 58: ...4 Locate the ISD connector 5 Insert the card to the ISD connector Set up install and configure 58 ...
Страница 64: ...3 Remove the fax cover 4 Remove the fax bracket Set up install and configure 64 ...
Страница 65: ...5 Install the fax card to the bracket Set up install and configure 65 ...
Страница 66: ...6 Install the fax card and attach the connector to the controller board Set up install and configure 66 ...
Страница 70: ...4 Install the ISP into its housing Set up install and configure 70 ...
Страница 71: ...5 Attach the housing to the controller board shield Set up install and configure 71 ...
Страница 72: ...6 Connect the ISP extended cable to the ISP connector in the controller board Set up install and configure 72 ...
Страница 76: ...Set up install and configure 76 ...
Страница 79: ...4 Attach the cover of the power supply until it clicks into place Set up install and configure 79 ...
Страница 81: ...7 Insert the power supply through the printer 8 Install the convenience stapler Set up install and configure 81 ...
Страница 84: ...Set up install and configure 84 ...
Страница 85: ...3 Install the wireless module into its housing Set up install and configure 85 ...
Страница 86: ...4 Attach the wireless module to the controller board shield Set up install and configure 86 ...
Страница 87: ...5 Connect the wireless assembly to the ISP connector in the controller board Set up install and configure 87 ...
Страница 88: ...6 Attach the controller board shield Set up install and configure 88 ...
Страница 204: ...Replacing parts and supplies Replacing a toner cartridge 1 Open door B Maintain the printer 204 ...
Страница 205: ...2 Remove the used toner cartridge 3 Unpack the new toner cartridge Maintain the printer 205 ...
Страница 206: ...4 Insert the new toner cartridge 5 Close door B Maintain the printer 206 ...
Страница 207: ...Replacing the black imaging unit 1 Open door B Maintain the printer 207 ...
Страница 209: ...3 Remove the toner cartridges Maintain the printer 209 ...
Страница 210: ...4 Disconnect the imaging kit cable Maintain the printer 210 ...
Страница 214: ...9 Insert the imaging kit Maintain the printer 214 ...
Страница 216: ...Replacing the color imaging kit 1 Open door B Maintain the printer 216 ...
Страница 218: ...3 Remove the toner cartridges Maintain the printer 218 ...
Страница 219: ...4 Disconnect the imaging kit cable Maintain the printer 219 ...
Страница 220: ...5 Remove the used imaging kit Maintain the printer 220 ...
Страница 222: ...8 Insert the black imaging unit into the new imaging kit Maintain the printer 222 ...
Страница 223: ...9 Insert the new imaging kit Maintain the printer 223 ...
Страница 225: ...Replacing the waste toner bottle 1 Open door B Maintain the printer 225 ...
Страница 234: ...2 Remove the used separator bracket 3 Unpack the new separator bracket Maintain the printer 234 ...
Страница 238: ...2 Remove the used ADF pick roller Maintain the printer 238 ...
Страница 240: ...5 Insert the new ADF separator roller until it clicks into place Maintain the printer 240 ...
Страница 250: ...2 Remove the ADF pick roller Maintain the printer 250 ...
Страница 252: ...5 Insert the ADF separator roller until it clicks into place Maintain the printer 252 ...
Страница 253: ...6 Insert the ADF pick roller until it clicks into place 7 Close door C Maintain the printer 253 ...
Страница 294: ...Jam locations 1 ADF 2 Standard bin 3 Door A 4 Multipurpose feeder 5 Trays Troubleshoot a problem 294 ...
Страница 298: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Open door A1 Troubleshoot a problem 298 ...