3
Reinsert the duplex unit.
4
Touch
OK
.
Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:
C
HECK
PAPER
CONDITION
Use only new, unwrinkled paper.
C
HECK
PAPER
LOADING
•
Load a smaller amount of paper into the printer.
•
Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructions
that came with the paper.)
•
Check the loading instructions for your paper or specialty media.
R
EMOVE
EACH
PAGE
AS
IT
IS
PRINTED
A
DJUST
THE
PAPER
GUIDES
TO
FIT
THE
LOADED
PAPER
Print troubleshooting
•
“Poor quality at the edges of the page” on page 139
•
“Streaks or lines on printed image” on page 140
•
“Print speed is slow” on page 141
•
“Computer slows down when printing” on page 141
Poor quality at the edges of the page
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
Troubleshooting
139
