R
EMOVE
OBSTACLES
BETWEEN
THE
ACCESS
POINT
AND
THE
PRINTER
The wireless signal from your access point will pass through most objects. Most walls, floors, furniture, and other
objects will not block the wireless signal. However, there are materials that are too dense for the signal to pass
through, such as objects containing metal and concrete. Arrange your printer and access point so that the signal
is not blocked by such objects.
R
EMOVE
SOURCES
OF
INTERFERENCE
Other types of radio frequencies can cause problems with the wireless signal on your network, resulting to printing
issues that seem to come and go.
•
Turn off potential sources of interference where possible.
•
Avoid using microwave ovens, cordless phones (but not cellular phones), baby monitors, almost any kitchen
appliance, wireless surveillance equipment, or any appliance containing a motor when printing over your
wireless network.
•
If another wireless network is operating in the vicinity, then change the wireless channel on the access point.
•
Do not place your access point on a printer or other electronic device. Such devices can also interfere with the
wireless signal.
A
RRANGE
THE
NETWORK
TO
REDUCE
SIGNAL
ABSORPTION
Even when the wireless signal is able to pass through an object, it is slightly weakened. If it passes through too
many objects, then it can be significantly weakened. All objects absorb part of the wireless signal when it passes
through them, and certain types of objects absorb enough to cause communications problems. Place your access
point as high in the room as possible to avoid signal absorption.
How can I make sure my computer and printer are connected to the
same wireless network?
If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The
SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.
For Windows users
1
Obtain the SSID of the network that the computer is connected to:
a
Type the IP address of your access point (wireless router) in the address field of your Web browser.
If you do not know the IP address of the access point:
1
Click
, or click
Start
and then click
Run
.
2
In the Start Search or Run box, type
cmd
.
3
Press
Enter
, or click
OK
.
4
Type
ipconfig
, and then press
Enter
. Check the Wireless Network Connection section:
•
The “Default Gateway” entry is typically the access point.
•
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
b
Type the user name and password of the router when prompted.
c
Click
OK
.
Networking
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