If your printer does not appear on the list, then try either of the following:
•
For a USB-connected printer, remove and then reconnect the USB cable.
•
For a printer that is wirelessly connected, see the Wireless troubleshooting section.
M
AKE
SURE
THE
JOB
IS
NOT
PAUSED
M
AKE
SURE
YOUR
PRINTER
IS
SET
AS
THE
DEFAULT
PRINTER
R
ECONNECT
THE
PRINTER
POWER
SUPPLY
1
Turn off the printer.
Note:
Make sure the printer is not in Power Saver mode. Press and hold for three seconds to turn off the printer.
2
Pull out the power cord from the power supply.
3
After a minute, reconnect the power cord into the power supply.
4
Turn on the printer.
R
EMOVE
AND
RECONNECT
THE
USB
CABLE
CONNECTED
TO
YOUR
PRINTER
C
HECK
THE
USB
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
Troubleshooting
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