Table 2.
ThinkServer EasyStartup DVD
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is resolved.
Symptom
Action
The
ThinkServer
EasyStartup
DVD will
not start.
• Make sure the server supports the EasyStartup program and has a startable (bootable)
DVD drive.
• If the startup (boot) sequence settings have been changed, make sure the DVD drive
is first in the startup sequence.
• If more than one DVD drive is installed, make sure that only one DVD drive is set as the
primary drive. Start the EasyStartup DVD from the primary DVD drive.
The operating system
installation program
continuously loops.
Make more space available on the hard disk drive.
The EasyStartup
program will not start
the operating system
medium.
Make sure that the operating system medium is supported by the EasyStartup program.
See the
EasyStartup User Guide
for a list of supported operating system versions. The
EasyStartup User Guide
and compatibility notes are available through the EasyStartup
program.
Miscellaneous error messages
Symptom
FRU/Action
Changing display colors
Display/Monitor
Computer will not turn off. See “Hard disk drive boot
error” on page 14.
1. Power switch
2. System board
3. Riser card, if installed.
Computer will not RPL from server
1. Ensure that
Network
is set as the first device or it is
after
CD/DVD
in the startup sequence.
2. Ensure that the network adapter is enabled for RPL.
3. Network adapter (Advise the network administrator
of new MAC address)
Computer will not perform a Wake On LAN® (if applicable)
1. Check the power supply and signal cable connections
to the network adapter.
2. Ensure that the operating system settings are set to
enable Wake on LAN.
3. Ensure that the Wake On LAN feature is enabled in
Setup/Configuration (see “Starting the Setup Utility
program” on page 81.)
4. Ensure that the network administrator is using the
correct MAC address.
5. Ensure that no interrupt or I/O address conflicts.
6. Check the network adapter.
Dead computer. See “Hard disk drive boot error” on page
14.
1. Power supply
2. System board
Diskette drive in-use light remains on or does not light
when drive is active.
1. Diskette drive
2. System board
3. Diskette drive cable
Chapter 3
.
Diagnostics and troubleshooting
17
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