Troubleshooting tables
Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
If you have just added new software or a new optional device and the server is not working, do the following
before using the troubleshooting tables:
1. Check the system-error LED on the operator information panel to see if it is lit.
2. Remove the software or device that you just added.
3. Run the diagnostic tests to determine whether the server is running correctly.
4. Reinstall the new software or new device.
Hard disk drive boot error
A hard disk drive boot error can have the following causes.
Symptom
FRU/Action
The startup drive is not in the boot sequence in
configuration.
Check the configuration and ensure the startup drive is
in the boot sequence.
No operating system is installed on the boot drive.
Install an operating system on the boot drive.
The boot sector on the startup drive is corrupted.
The drive must be formatted. Do the following:
1. Attempt to back up the data on the failing hard disk
drive.
2. Using the operating system programs, format the
hard disk drive.
The drive is defective.
Replace the hard disk drive.
Power supply problems
If you suspect a power supply problem, use the following procedures.
Check/Verify
FRU/Action
Check the following for proper installation.
• Power cord
• On/Off switch connector
• On/Off switch power supply connector
• System board power supply connectors
• Microprocessor connection
Reseat connectors.
Check the power cord for continuity.
Power cord
Check the power-on switch for continuity.
Power-on switch
Beep symptoms
Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during the POST.
The following table describes beep symptoms and provides suggested actions to correct detected problems.
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ThinkServer TS130 Hardware Maintenance Manual
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