Attention LED (amber)
Seven-segment display
Host Link LEDs
Step 2. Bring the controller online using either ThinkSystem System Manager or the Enterprise
Management Window's (EMW) script editor of ThinkSystem Storage Manager.
• To use ThinkSystem System Manager:
1. Select
Hardware
.
2. If the graphic shows the drives, select
Show back of shelf
.
3. Select the controller you want to place online.
4. Select
Place Online
from the context menu, and confirm that you want to perform the
operation.
The system places the controller online.
• To use script editor in the EMW:
1. Open the Enterprise Management Window (EMW) in ThinkSystem Storage Manager on your
local host.
2. Select the storage array.
3. Select
Tools
➙
Execute Script
.
4. Type one of the following commands in the text box.
For controller A:
set controller [a] availability=online;
For controller B:
set controller [b] availability=online;
5. Select
Tools
➙
Verify and Execute
.
The system places the controller online.
Step 3. When the controller is back online, confirm that its status is Optimal, and check the controller
shelf’s Attention LEDs.
If the status is not Optimal or if any of the Attention LEDs are on, confirm that all cables are
correctly seated, and check that the battery and the controller canister are installed correctly. If
necessary, remove and reinstall the controller canister and the battery.
Note:
If you cannot resolve the problem, contact technical support.
Step 4. Collect support data for your storage array using ThinkSystem System Manager.
1. Select
Support
➙
Support Center
➙
Diagnostics
.
2. Select
Collect Support Data
.
3. Click
Collect
.
The file is saved in the Downloads folder for your browser with the name
support-data.7z
.
.
Hardware replacement procedures
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