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LaCinema Rugged HD
Troubleshooting
User Manual
page 40
8.3. Troubleshooting: TV/Stereo Connection
Problem Question Answer
The drive is con-
nected, but the TV
doesn’t recognize it. Have you properly set the video
out parameters in the
Settings
menu?
Using the remote control, click the Info button to change from HDMI (de-
fault) to Composite Video Out mode.
Checking the firm-
ware version. How do you know which firmware
version your LaCinema Rugged
HD is using? To check which firmware is currently installed on your LaCinema Rugged
HD, attach it to your TV and use the remote control to navigate to the
Set-
tings menu. The firmware version is displayed in the bottom right corner of
the Settings menu.
How do you get new firmware,
and how do you install it? For a detailed explanation, please see section 5.7. Firmware Update or go
to www.lacie.com .
There is no picture
being displayed. Are all of the cables connected
correctly? Ensure that all of the cables are connected correctly. See section 3. Con-
necting the LaCinema Rugged HD to Your TV .
The picture is in
black and white or
there is no picture
being displayed. Is the LaCinema Rugged HD’s
Video setting correctly set? In the event that there is an error with the Video setting, press the Info button
on the remote control until the correct image is displayed. After the picture is
being displayed, go into the
Settings menu and select Video . From there, you
can select the correct settings. For more information, please see section 5.6.1.
Video Settings .
Optimizing video
connections. What connectivity method will
produce the best quality? For optimal quality and performance, the best video connection is the HDMI
cable (included). For more information, please contact your LaCie reseller
or LaCie Customer Support.
There is no sound
when connecting the
LaCinema Rug-
ged HD to a digital
stereo. Have the Audio Settings been
adjusted? When using the A/V cable to connect the LaCinema Rugged HD to a TV, go
into the
Settings menu and select Audio Settings . From this menu, you will
need to select the Analog option instead of Digital .
Viewing photos. Does it take several seconds to
load a picture? Depending on file size, photos may take several seconds to load properly.
Reducing the photo’s resolution will reduce the file size, as well, and allow
the file to load faster.