English
12 EN
18. Defects - Malfunctions
Direct action by the customer
Before calling service personnel, to avoid useless expense, check whether the machine problem corresponds to one of
the cases listed below.
PROBLEM
The coffee machine is not working
and the indicator light (
23
) is OFF.
Machine heated up, but it does not
dispense coffee.
Lamp (
11
) flashes.
Leak from edge of filter-holder
(
10
).
Coffee dispensing time too short.
Coffee drips out of machine.
Loss of water under the machine.
Machine cold, lamp (
23)
flashes.
SOLUTION
Check the electricity supply.
Check that the plug is inserted into
the socket and that the line separator
switch is closed
Check the position of the ON/OFF
switch (
1
).
Open.
Wait until water is available or call a
plumber.
Same measures as per the previous
point
Switch machine off then on again.
Clean with the supplied brush.
Use a finer grind.
Use new coffee.
Clean.
Use a coarser grind.
Empty the drain tray.
Call technician.
CAUSE
No electricity supply.
Water supply or water softener tap
closed. No water in system.
Same causes as above.
The undercup gasket is dirty with
coffee residue.
Coffee ground too coarse.
Coffee too old.
Filter holes blocked or filter holder (
10
)
outlet hole dirty.
Coffee ground too fine.
Drain tray full.
Boiler not heated.
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