Kurabo QuickGene-810, Руководство по эксплуатации

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QuickGene-810 Operation Manual
Rev. 1.7
45
6 Troubleshooting
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6
Troubleshooting
This chapter describes the procedures that should be taken when you suspect device failures, and error
messages shown on the LCD.
6.1 Extraction Failure
If samples cannot be extracted successfully, check the parameter settings.
If an inappropriate parameter value has been set, it will cause a buffer spill or sample extraction error. Be
careful when changing the values. When changing parameters, follow the instructions of the kit's
Handbook.
For details of parameter setting, refer to "Chapter 5 How to Set Parameters" (
→
page 37).
If the problems cannot be solved, contact your local representative.
6.2 Typical Failure
Check the following items before contacting your local representative.
Phenomenon Cause Appropriate action
The QuickGene-810 does not
start after turning on the
power.
Is the power plug connected
to the outlet? Connect the power plug to the outlet
completely.
When you opened the
package, the circuit breaker
had already been tripped.
There may be a current
surge or electric leak caused
by failure of the QuickGene-
810.
Contact your local representative.
The extraction has stopped in
the middle of the operation.
•
Did you open the front
cover during the
operation?
•
It sometimes stops for time
adjustment during
extraction work.
During extraction work (While the operation
panel displays "PROCESSING"), do not
open the front cover.
If you opened the front cover during the
operation and it stopped the extraction work,
refer to "3.5 Operations to Restart Program
from Pause"(
→
page 28).
The extraction work has
stopped because the wash
buffer and elution buffer will
not flow through the nozzle.
Did you perform the
discharge operation?
Do not forget to press the [DISCHARGE]
button after putting the wash buffer and
elution buffer into the conical tubes.
The preprocessed sample
that has been dispensed in
the cartridge does not
steadily drop into the
collection tube and the waste
tube.
Is the cartridge inserted
correctly into the Cartridge
Holder?
•
Insert the cartridges completely into the
Cartridge Holder.
•
Set the collection tube and the waste tube
corresponding to the cartridge inserting
point.
The position of collection
Tube Holder table may be
located in wrong place.
Contact your local representative.
The QuickGene-810 emits an
abnormal noise.
A failure may be suspected.
Contact your local representative.
The QuickGene-810 emits an
abnormal smell.
Turn off the power at once, and remove the
power cable from the outlet. Then, contact
your local representative.