5-2
When “Call for Service” Message Is Displayed
A “Call for Service” message indicates a machine condition that requires the
attention of your service representative.
The Call for Service Screen usually displays the telephone and facsimile
numbers of your service representative.
CAUTION
When the Call for Service Screen is displayed, be sure to con-
tact your service representative immediately by following the
procedure below.
1.
Make note of the Report code No. indicated in the second line of
the message area.
HINT
In the event the machine with the Remote Diagnostics option is
automatically monitored by your service representative, the Key Opera-
tor can call for service using the Key Operator setting. See p. 13-48.
Please Be Reminded!
After calling for service using the Key Operator setting, be sure to turn
OFF the sub power switch and main power switch immediately, then
unplug the machine as described here.
2.
Turn OFF the sub power switch and main power switch.
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