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A-61500 January 2004
Document printing
problems
If you are having problems printing on scanned documents:
• The tip of the ink cartridge may be plugged. Purge (prime) the ink
cartridge (refer to “Purging an ink cartridge” in this chapter). If the ink
still does not flow properly, replace the ink cartridge. Dispose of used
ink cartridges properly.
• Verify that the ink cartridge is not empty. The ink bladder inside the
cartridge is flat when it is empty.
• Make sure that the ink cartridge is properly installed in the
documentprinter.
• Make sure that the ink cartridge is located in the correct position
forprinting.
• Make sure that the ink cartridge carrier is properly seated in its slot.
• Verify that all printer connectors are securely fastened and that the
printer cables are not folded or creased.
• Verify that the printer has been enabled through the ISIS or TWAIN
Driver and that the expected print string has been specified.
• Conduct a print test using the ISIS or TWAIN Driver.
Document printer
maintenance
The ink cartridges and ink blotter strips used in the document printer
need replacing occasionally.
Expected life of
document printer
components
• Document printer ink cartridge: approximately 75,000 characters
percartridge, based on font size, character selection and use of
bolding.
• Ink blotter strips: replace as necessary when soiled.
• Ink cartridge carrier: replace only if the original carrier has been lost
or damaged.
Replacing an ink
cartridge
Refer to “Installing an ink cartridge” in this chapter for information about
replacing an empty ink cartridge.
NOTE: To order additional ink cartridges, refer to Chapter 5, “Supplies
and accessories”.