Troubleshooting
www.kodak.com/go/support
50
Printing stops during
mid-print
(paper stops
feeding, and Paper
light may blink)
IMPORTANT:
Use only Kodak color cartridge & paper kits for your printer
dock. Do not use inkjet paper.
■
Check the paper:
1
Remove the paper tray (
page 7
).
2
Check the paper slot on the back of the printer dock.
3
Remove loose paper from the printer dock. If paper is jammed,
see
page 49
.
4
Inspect the paper supply: make sure removable tabs have not
been detached from the paper. Reload with new paper if
necessary.
5
Carefully "fan" the paper to keep the sheets from sticking
together.
6
Reload the paper tray.
Do not exceed the fill line
.
7
Re-install the paper tray, then press to resume printing.
■
Clean the paper feed roller (
page 46
).
Print is smudged
■
Fingerprints may be on glossy side of paper. Handle paper by the
edges or by the removable tabs (
page 5
).
Print is spotted
■
Check to see if the paper is dirty, and use a dry, lint-free cloth to wipe
clean. For excessive dirt or debris, thoroughly clean the paper tray,
and load new paper (
page 6
). Check and clean the paper feed roller
if necessary (
page 46
).
NOTE: When storing paper, remove and close the paper tray and paper tray door to keep
dust and debris from collecting on the paper or inside the printer dock (
page 5
).
Problem
Cause and/or solution