www.kodak.com/go/support
48
8
Troubleshooting
For step-by-step product support, visit
www.kodak.com/go/printerdocksupport
. Find
the page for your model of printer dock, then select Interactive Troubleshooting &
Repairs.
Printing problems
Problem
Cause and/or solution
Paper does not feed
(Paper light may
glow steady red)
IMPORTANT:
Use only Kodak color cartridge & paper kits for your printer
dock. Do not use inkjet paper.
■
The paper tray may be empty. Load paper (
page 6
), re-install the
paper tray, then press .
■
Check the paper:
1
Remove the paper tray (
page 7
).
2
Inspect the paper supply: make sure paper is not damaged in any
way, or removable tabs have not been detached. Reload with
new paper if necessary.
3
Carefully "fan" the paper to keep the sheets from sticking
together.
4
Reload the paper tray.
Do not exceed the fill line
.
5
Re-install the paper tray, then press to resume printing.
■
Clean the paper feed roller (
page 46
).
Multiple sheets of
paper are pulled
through printer
1
Remove the paper tray (
page 7
).
2
Remove the paper supply from the paper tray. Carefully "fan" the
paper to keep the sheets from sticking together.
3
Reload the paper tray.
Do not exceed the fill line
.
4
Re-install the paper tray, then press to resume printing.
