Troubleshooting
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8
Troubleshooting
The receiver is not responding, or the TV display remains black
Possible Causes
Remedy
The mains plug or the antenna cable are
not connected or the mains plug is not
correctly plugged into the mains socket
Check the mains plug and the antenna
cable as well as the mains plug connec-
tion
The receiver and TV set are connected
incorrectly
Connect the receiver and TV set accord-
ing to
Fig. 8
, p. 17
An incorrect input is selected on the TV
set
Select the input on the TV set which the
receiver is connected to
The receiver and/or the TV set are not
switched on or are on stand-by
Turn on the receiver and the TV set
The antenna is set incorrectly
Check antenna settings (
Menu
▶
Installation
▶
Antenna Setting
)
Brightness is set incorrectly
Check brightness (
Menu
▶
System Setup
▶
OSD Setting
▶
Transparency
)
The receiver and/or TV set are not
responding to the remote control
see
The receiver is not responding to the
remote control
, p. 27
●
The satellite antenna (satellite dish) is
aligned incorrectly and the antenna
signal is too weak
●
The antenna cable is incorrectly con-
nected or damaged
●
The tuner is configured incorrectly
Consult an antenna specialist