14. WARRANTY AND SERVICE INFORMATION
WARRANTY COVERAGE
REPAIR SERVICE INSTRUCTIONS
Your new equipment is warranted to the original
purchaser against manufacturer defects in material
and workmanship for one year from the date of
purchase. During this period, Horizon Service Center
will repair or replace, at our discretion, any
component that is found to be factory defective at no
cost to the purchaser. This warranty is limited to the
original purchaser of the unit and is not transferable.
This warranty does not apply to any unit which has
been improperly installed, mishandled, abused, or
damaged in a crash, or to any unit which has been
repaired or altered by any unauthorized agencies.
Under no circumstances will the buyer be entitled to
consequential or incidental damages. This limited
warranty gives you specific legal rights; you also have
other rights which may vary from state to state. As
with all fine electronic equipment, do not subject
your unit to extreme temperatures, humidity or
moisture. Do not leave it in direct sunlight for long
periods of time.
In the event that your equipment needs service,
please follow the instructions listed below:
1. Check all on/off switches to be sure they are off.
This will speed the repair process of checking
battery condition.
2. Return your system components only
(transmitter, receiver, servos, etc.). Do not return
your system installed in a model car, boat,
plane, etc.
3. Use the original carton/packaging (molded foam
container), or equivalent, to ship your unit. Do
not use the carton itself as a shipping carton;
you should package the equipment carton within
a sturdy shipping container using additional
packing material to safeguard against damage
during transit.
Include complete name and
address information inside the carton, as well
as clearly writing it on the outer label/return
address area.
Ship your equipment fully
insured and prepaid. Horizon Service Center is
not responsible for any damages incurred during
shipping.
4. Include detailed information explaining your
operation of the equipment and problem(s)
encountered. Provide an itemized list of
equipment enclosed and identify any particular
area/function which may better assist our
technicians in addressing your concerns. Date
your correspondence and include your name,
mailing address, and
a phone number where
you can be reached during the business day.
5.
Warranty Repairs.
To receive warranty service
you must include a legible photocopy of your
original dated sales receipt to verify your proof-
of-purchase date. Providing that warranty
conditions have been met, your radio will be
repaired without charge.
6.
Normal Non-Warranty Repairs.
Should your
repair cost exceed 50% of the retail purchase
cost, you will be provided with an estimate
advising you of your options.
Within your letter, advise us of the payment method
you prefer to use. Horizon Service Center accepts
VISA or MasterCard, please include your card number
and expiration date.
Mail your system to:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
(217) 355-9511
www.horizonhobby.com
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XP652 MANUAL Important Information
