IronKey Workspace W700-SC, Руководство пользователя

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Resolving boot issues
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TROUBLESHOOTING
IronKey Workspace W700-SC User Guide
The Admin Code that was set on the device when it was provisioned may not match the Admin Code set when
the device was added to your user account in IronKey Enterprise Management System. If these codes (set by
an administrator) do not match, the Activation Code will not activate your device. Contact your administrator
to verify that you have the correct Activation Code for your device.
Why does the IronKey Control Panel appear too large/small?
The IronKey Control Panel application will appear larger or smaller depending on the Display settings in the
Microsoft Windows Control Panel that control the size of applications and text on the Desktop. If the
application is too large or too small, you can adjust these Windows settings until the application meets your
display preference.
RESOLVING BOOT ISSUES
If you are having issues booting your IronKey Workspace W700-SC device, this section provides some known
issues and workarounds to resolve boot issues.
My device will not start Windows To Go after I reboot
When you reboot from the Preboot environment, some host computers may not recognize the drive. This is
known to happen with some Mac models (see “To boot Windows To Go on a Mac” on page 18). If you have
problems booting into Windows To Go, follow these steps to use the alternate reboot method.
1 In the IronKey Workspace Preboot Environment, click Options .
2. Click to clear the Use default reboot behavior check box, and then click Use alternate reboot method .
3. Click Back and in the Workspace Preboot environment, type your smart card PIN in the text box of the
Unlocker window. Click Unlock , and then click Reboot now .
Disable Secure Boot
The Secure Boot One feature, available with PCs that use a UEFI architecture, may conflict with the process of
booting from a USB.
To disable Secure Boot, you need to enter the UEFI or BIOS setup utility of the host PC. In the setup utility, look
for an option in System Configuration or Boot Options to turn Secure Boot off. Try booting your device again.
Turn off Windows Fast Startup
Fast Startup (also called hybrid boot or hybrid Shutdown) is a new feature in Windows 8 to help your PC start
up faster after shutting down. When turned on, Windows 8 uses a hybrid shutdown method (a partial
hibernate). This method saves only the kernel session and the device drivers (system information) to the
hibernate file (hiberfil.sys) on disk instead of closing it when you shut down your PC.