Intermec Trakker Antares 2430, Руководство пользователя

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Chapter 4— Troubleshooting and Maintaining the Terminal
Trakker Antares 243X Handheld Terminal User’s Manual 73
Problems Communicating With RF Network Devices (continued)
Problem Possible Solution
The Network Connect status icon is on, but the
host computer is not receiving any data from the
2435. In a UDP Plus or WTP network, there may be a problem with
the connection between the Intermec Gateway or DCS 30X and
the host computer. Check with your network administrator or
use the user’s manual for the Intermec Gateway or DCS 30X to
troubleshoot any potential problems with the server.
In a TCP/IP network, there may be a problem with the
connection between the access point and the host computer.
Check with your network administrator or use your access point
user’s manual to troubleshoot any potential problems with the
access point.
The Network Connect status icon is off. The
2435 is not communicating with the access
point. Make sure the access point is turned on and operating. You may
also be using the terminal out of range of an access point. Try
moving closer to an access point to re-establish communications.
If you are using a 21XX access point with firmware release 1.34
or earlier, it may not be able to communicate with the terminal.
For help upgrading your access point firmware, see the
MobileLAN access System Manual (P/N 067150). In a TCP/IP
direct connect network, you cannot scan or enter data when the
2435 is not communicating with an access point or you may lose
your TCP session.
Make sure the Network Activate command is enabled. For help,
see “Network Activate” in Chapter 6 of the 2400 Family system
manual.
Make sure the 2435 is configured correctly for your network.
The radio parameters on the terminal must match the values set
for all access points the terminal may communicate with. For
help, see “Using RF Communications on the 2435” on page 54.
If you have an 802.11b radio, the radio initialization process may
have failed. Try resetting the terminal. For help, see “Resetting
the Terminal” on page 80.
If you have tried these possible solutions and the Network
Connect status icon is still off, you may have a defective radio
card. For help, contact your local Intermec service representative.
The Network Connect status icon blinks on the
terminal screen. In a UDP Plus or WTP network, the terminal is communicating
with an access point, but it is not connected to the Intermec
Gateway or DCS 30X. You may need to check the 2435
configuration or make sure the Intermec Gateway or DCS 30X is
running and that data collection is started.
The 2435 may be out of range of an access point or the access
point may have recently been turned off. Make sure the access
point is still turned on and the 2435 is with in range.
Each device in the network must have a valid IP address. The IP
addresses set on the terminal must match the addresses
configured on the Intermec Gateway, DCS 30X, or host. For
help, see “Using RF Communications on the 2435” on page 54.