xi
To get customer support by telephone:
♦
In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).
♦
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
♦
Have the following information available when you call:
−
Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
−
Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
−
The product’s name or model number.
−
The product’s serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the hardware
product.
−
Your name and telephone number.
−
A brief description of the question or problem.
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