OPERATIONS MANUAL – 5750440 – REVISION D
Unsatisfactory Print, Questions and Solutions
continued
H2
Q16
The system is printing the correct message, but the ink dot size is fluctuating from small to
large. Why?
S16
If print dot size is fluctuating, check the printhead pressure using a pressure gauge (5700-743). If
a pressure gauge is not available, refer to
Section H6: Alternate Method of Performing the
Regulator Maintenance Procedure without a Pressure Gauge
. If the dot size fluctuations can be
correlated to changes in ink pressure, the ink regulator may be in need of service.
Printhead Leaking, Questions and Solutions
H3
Q1
The printhead is leaking ink from the faceplate when not printing. Why?
S1a
The ink regulator pressure may need to be adjusted. Variations in ink pressure produce different
dot sizes; the higher the pressure the larger the dot. However, over-pressurizing the printhead
can result in leakage or cause ink to shoot across the conveyor. Follow the instructions listed in
Section H5:
Ink Regulator Maintenance
Procedure
.
S1b
The printhead may need solenoid adjustment. Follow the instructions listed in
Section H4:
Printhead Preload Adjustment
Procedure
.
Q2
The printhead is leaking ink from the faceplate while printing. Why?
S2a
The ink regulator pressure may need to be adjusted. Variations in ink pressure produce different
dot sizes; the higher the pressure the larger the dot. However, under-pressurizing the printhead
can cause ink to drip from the front plate while printing. The printhead may also take a long time
to print all the dots at morning startup. Follow the instructions listed in
Section H5:
Ink Regulator
Maintenance
Procedure
.
S2b
The printhead may need solenoid adjustment. Follow the instructions listed in
Section H4:
Printhead Preload Adjustment
Procedure
.
Printhead Preload Adjustment
H4
If a printhead is leaking when not
printing, it may require solenoid preload
adjustment.
Preload is the amount of force a piston
[H] applies to the membrane [D] to
prevent ink from leaking when the
printhead is idle or not printing. Factory-
set preloads seal against ink pressure at
9 psi to prevent static leakage at a
normal operating pressure of 7 psi.
Rotating the red adjustment nut [A]
clockwise decreases preload by
advancing the entire solenoid assembly;
rotating it counterclockwise increases
preload by retracting the assembly.
[H]
[D]
[E]
[A] Adjustment nut [E] Ink
[B] Bushing
[F] Ink droplet
[C] Solenoid
[G] Chamber plate post
[D] Membrane
[H] Piston
[F]
[G]
[C]
[B]
[A]
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