OPERATIONS MANUAL – 5750440 – REVISION D
Frequently Asked Questions (FAQs)
continued
A6
Q5
If I am using sequential numbers while printing and stop the print, what number will the
print start with when I send it to print again?
A5
The numbers will start over again. Specifically, they will begin with the starting number specified
in either “Setting the Item Count (D6)” or “Setting a Pallet Count (D7)”.
Q6
What do I do if I see no image printed on the substrate but I see that the message has been
sent to print?
A6
See Section H, “Troubleshooting.”
Q7
How far will the built-in photosensors "see"?
A7
The photosensors should be placed no farther than one-quarter inch from the product.
Q8
What do I do if the unit is printing in the wrong area on the case or between cases?
A8
See Section H, “Troubleshooting.”
Q9
What do I do with the unit if I won't be using it for a week or more?
A9
Purge the system with conditioner. See Instruction B4 for details on flushing.
Q10 Can I turn the printhead straight up and print on the bottom of the product?
A10 No.
Q11 Can I print upside down?
A11 Inverted printing requires no changes in position of the printhead or its bracket—the controller has
been programmed to print upside down messages. Follow the directions in Instruction C8,
“Rotating the Message.”
Q12 What happens if I unplug the unit?
A12 The controller memory retains your messages and parameters.
Q13 How often should I purge?
A13 Purge at the start of each workday or more often in dusty environments.
Q14 Do I have to stop printing to put in a new can of ink?
A14 No. There is enough ink in the ink delivery system to allow continuous printing while you install a
new can of ink.
Q15 If I get lost in a menu, what button should I press to find my way again?
A15 INFORMATION (
)is a safe key to press if you are unsure about editing, printing or working in
the Set-Up menu. Some of the other function keys such as Date and Time, will not let you out of
the menu until you have entered a value or pressed ENTER.
Q16 The character I want to print isn’t on the keyboard.
A16 All alphabetic and numeric keys on the keypad can display alternate characters when used with
the up and down arrows. The English vowel set and the consonants C, N and Y have alternate
characters with phonetic marks such as the umlaut (¨) and the acute accent (´). All consonant
keys provide access to the entire alphabet in both uppercase and lowercase. The punctuation
keys provide multiple punctuation marks. Follow the directions in Instruction E7, “Using Alternate
Characters” to create messages with characters not on the keyboard.
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