IBM x3800 - System - 8865, Руководство пользователя

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3800 Type 8865,” on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
217-xxx-007 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 8.
2. Replace hard disk drive 8.
217-xxx-008 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 9.
2. Replace hard disk drive 9.
217-xxx-009 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 10.
2. Replace hard disk drive 10.
217-xxx-010 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 11.
2. Replace hard disk drive 11.
217-xxx-011 Failed BIOS fixed disk test.
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array.
1. Reseat hard disk drive 12.
2. Replace hard disk drive 12.
217-198-xxx Could not establish drive parameters.
1. Check the drive cables and terminators.
2. Reseat the hard disk drive.
3. Replace the hard disk drive.
301-xxx-000 Failed keyboard test.
Note: After installing a USB keyboard, you
might have to use the Configuration/Setup
Utility program to enable keyboardless
operation and prevent the POST error
message 301 from being displayed during
startup.
1. Reseat the following components:
a. Keyboard
b. I/O board
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
302-xxx-xxx Failed mouse test.
1. Reseat the following components:
a. Mouse
b. I/O board
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
305-xxx-xxx Failed video monitor test.
1. Reseat the following components:
a. Monitor
b. I/O board
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
405-xxx-000 Failed Ethernet test on controller on I/O
board.
1. Make sure that Ethernet is not disabled in the
Configuration/Setup Utility program and that the
BIOS code is at the latest level.
2. Run the loopback diagnostic.
3. Reseat the I/O board.
4. Replace the I/O board.
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IBM System x3800 Type 8865: Problem Determination and Service Guide